Martket is a fast-growing and dynamic agency with cross-functional operations in medical devices, consumer textiles, and branded merchandise. We are currently seeking an experienced Account Manager to play an important role in the next stage of growth for our award-winning marketing division, specializing in branded merchandise, creative design, and e-commerce technology. As an Account Manager, you will be responsible for managing and growing a portfolio of client accounts within the promotional products industry. This role requires a proactive, customer-focused individual who can build strong relationships, understand client needs, and deliver tailored solutions to drive sales and customer satisfaction. Market Martket is committed to supporting sustainable trade and environmental solutions by being mindful of our everyday actions and ethical business practices that can make a lasting impact on people and the planet. As a Business Member of 1% for the Planet and a Designated Fair Trade Workplace by Fairtrade Canada, we strive to uphold the highest standards of social and environmental responsibility. Key Responsibilities: Develop and maintain strong relationships with existing clients, acting as their main point of contact Identify new business opportunities and generate leads within the promotional products market Understand client needs and provide customized product recommendations and solutions Prepare and present proposals, quotes, and product samples to clients Collaborate with internal teams, including design, production, and logistics, to ensure timely and accurate order fulfillment Monitor market trends and industry activities to identify growth opportunities Achieve and exceed sales targets and performance metrics Handle client inquiries, resolve issues, and ensure a high level of customer satisfaction Maintain accurate records of client interactions, sales activities, and pipeline management in the CRM system (commonsku) Qualifications: Post-Secondary education in Business, Marketing, or a related field Proven experience as an Account Manager, Sales Representative, or similar role Experience in the promotional products industry is preferred, but not required Strong understanding of promotional products and the customization process is an asset Must hold a valid Drivers License with clean driving abstract Excellent communication, negotiation, and interpersonal skills Ability to build and maintain strong client relationships Strong organizational and time management skills Proficiency in CRM software and Microsoft Office Suite; familiarity with commonsku is an asset Ability to work independently and as part of a team Results-driven with a proactive approach to problem-solving Experience with B2B sales and managing large client accounts is preferred Knowledge of current trends and innovations in the promotional products industry is an asset Martket Benefits: Full-time, salary-based compensation with additional commission and performance-based bonus opportunities 2 weeks paid vacation, plus paid personal time off while office is closed between Christmas and New Year's Extended Health Care and Dental Benefits after 3 months Opportunities for professional development and career growth Positive and collaborative work environment On-Site position based out of our office and production facility in Vancouver, BC Martket is an equal opportunity employer, and we pride ourselves in having a diverse work culture. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.
Job Title
Martket Branding Inc. | Account Manager (Branded Merchandise)