Position OverviewWe are looking for a Retail Representative to join our team at Go Lime! As an in-store representative, you will be the face of our brand, engaging with customers and helping them navigate our range of energy-efficient HVAC solutions. Youll build strong relationships, provide tailored product advice, and support customers in finding the right solutions for their needs.If youre passionate about customer service, problem-solving, and working in a collaborative team, this is the role for you.Key Responsibilities:Customer Engagement: Build rapport with customers, educating them about our energy-efficient HVAC solutions and the unique value each product offers.Consultative Selling: Offer personalized recommendations to help customers make informed purchasing decisions.Appointment & Checkout Assistance: Book appointments or assist customers with checkout through our online shop, ensuring a smooth transaction process.Team Collaboration: Work closely with your colleagues to ensure customers needs are met and exceed their expectations.Issue Resolution: Report and communicate customer concerns to the management team to ensure swift resolution and high satisfaction levels.Qualifications:Strong interpersonal skills and a polite, courteous, positive attitude.Experience in customer service, preferably in a retail setting.Familiarity with Shopify software (preferred).A goal-oriented mindset, with a focus on meeting or exceeding customer expectations.Excellent communication skills with keen attention to detail.Flexible availability to work varying shifts from Monday to Sunday, as required by the business.Ability to travel between two store locations if needed.Comfortable working with minimal supervision.Compensation & Benefits:Competitive base salary.Commission-free environment with higher pay for top performers.Comprehensive benefits package.Flexible working hours to accommodate your schedule.Opportunities to grow and become an expert in energy-efficient home comfort solutions.What Youll Love About Go Lime Inc. A highly supportive, inclusive work environment with a flat hierarchy.Be part of a company that is revolutionizing the HVAC industry and driving sustainable solutions.A rewarding career with ongoing development and career growth opportunities.How to Apply:If youre passionate about delivering exceptional customer experiences and are ready to be part of a team that is changing the HVAC landscape, wed love to hear from you! Please apply directly via LinkedIn.
Job Title
Retail Representative - Home Comfort