Who is Litens?We are a diverse group of talented people committed to creating solutions to problems and making the world a better place. We enhance and deliver both mechanical and electrified solutions that bring efficiency and sustainability to new heights. Founded in 1979, Litens has a proud history of being an innovative and highly respected company specializing in powertrain system engineering and component supply. Our history includes numerous achievements, many of which have been recognized through prestigious awards from our customers.Experience a fulfilling and supportive environment where ingenuity is rewarded, collaboration is encouraged, and opportunities are readily available.Why Join Litens?Join the Litens Material Control Team as a Customer Service Supervisor. At Litens, you can make an impact. Weve purposefully cultivated a supportive and flexible environment that gives everyone the opportunity to succeed. Litens offers a competitive and people-first approach to compensation and benefits, and we are committed to provide balanced employment and advancement opportunities for everyone.Our diversity is our source of strength. At Litens, we are committed to equal employment opportunity, and we value and welcome diversity. We respect employees rights for a safe and respectful workplace. Accommodations for disabilities in relation to the job selection process are available upon request.What will you do? Optimize inventory levels to strike a balance between inventory investment and customerservice targets Customer warehouse management ensuring optimal inventory levels while eliminatingstock-outs Troubleshoot issues affecting inventory integrity Process customer returns Drive outage elimination / on time delivery initiatives Reconcile finished goods consignment warehouse inventory including resolution of scrapallowance KPI Management including root cause analysis and suitable corrective action(s) toensure our customers needs are met Ensure alignment/success with the overall Supply Chain Vision and key objectivesWhat will you bring? 3 - 5 Years Automotive Customer Service Supervisor or commensurate experience Experience in a repetitive process assembly/manufacturing environment, preferably Tier1 automotive Experience conducting continuous improvement projects, utilizing lean principles andtools, root cause analysis and corrective action methodologies Must have ERP/MRPII business systems experience Optimize inventory levels to strike a balance between inventory investment and customerservice targets Customer warehouse management ensuring optimal inventory levels while eliminatingstock-outs Troubleshoot issues affecting inventory integrity Process customer returns Drive outage elimination / on time delivery initiatives Reconcile finished goods consignment warehouse inventory including resolution of scrapallowance KPI Management including root cause analysis and suitable corrective action(s) toensure our customers needs are met Ensure alignment/success with the overall Supply Chain Vision and key objectives
Job Title
Customer Service Supervisor