Job Title

Help us deliver like never before. Australia Post is delivering like never before. From the vehicles that we drive to the small businesses that make our communities thrive. Were delivering for the environment, for our communities, for our customers, and for our people. Were moving forward, and we want you to come along for the ride.About The OpportunityAs our Postal Transport Coordinator, you''ll assist with the management of the operations of a shift including work scheduling, resource allocation, staff management, and customer relationships.Youll also:Allocate vehicles in accordance with defined schedules.Coordinate additional customer pick-ups, stock, and ULD deliveries.Use FSL (Salesforce) to allocate work and customer collections.Provide assistance to ensure recovery activities are initiated in the event of breakdowns, accidents, or other events that impact service delivery.Proactively identify and report opportunities for improved customer service.Maintain and input data into transport system databases, and provide reports.Thorough knowledge of CoR and application to the workplace.Deal with breaches of Australia Post policies, procedures, and behavioral issues as they occur.Maintain a safe working environment and enforce the organization''s objectives in OH&S.Assist where required in safety investigations and observations.About YouYou''re motivated and able to bring the best out of people under your leadership.Youll also need:Ability to build and maintain cooperative relationships with customers.Well-developed problem-solving skills and the ability to resolve workplace conflicts.Ability to influence and facilitate change.Ability to build effective working relationships.Demonstrated leadership skills and the proven ability to effectively manage and develop people and teams.Demonstrated knowledge of transport operations management.Self-awareness & Continuous Learning.Well-developed oral and written communication skills.Hold an HC license (essential).How well deliver for youCollaborative team environment.Strong career development and mentorship.Be part of a culture where everybody feels they belong, are valued, and can bring their authentic self to work every day.Were delivering together.At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live, and gather as employees.We believe our business should reflect the diverse communities we operate in and are proud to be an inclusive workplace for people from all walks of life. We encourage applications from people of all ages, genders, and backgrounds including Aboriginal and Torres Strait Islander peoples, People with Disability, LGBTQIA+, and Refugees. We are one of the largest organizations in Australia to successfully achieve Disability Confident Recruiter status. We are committed to providing an inclusive and barrier-free recruitment process and workplace for those living with a disability and are committed to reviewing and removing bias in our processes to create a gender-equitable recruitment experience and workplace. If you have any questions about accessibility, please contact our Diversity & Inclusion team on ***************@auspost.com.au #J-18808-Ljbffr