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Employment Type: PermanentClosing Date: 6 May 2025 11:59pmJob Title: Venue and Event CoordinatorJob SummaryWho We AreWe''re an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We''re all about providing the best experience and delivering the best tech on the best network.This includes making Telstra the place you want to work. For you, that means a having career that grows with you and working with a team powered by human connection that prioritises wellbeing and choice.What We OfferPerformance-related payAccess to thousands of learning programs so you can level-upGlobal presence across 22 countries; opportunities to work where we do business.Purchased annual leave schemeAdditional Telstra day offAdditional 30% off Telstra products and servicesToolkit provided (laptop + mobile phone + plan paid for)About the TeamAs part of People, Culture and Communications, your mission is to lead the development of our transformation roadmap. Be responsible for building the kind of talent, leadership and culture that impacts the way we work.People, Culture and Communications - Workforce Experience & Culture cultivates a remarkable workforce experience and vibrant culture.Focus of the RoleAs a Venue and Event Coordinator, you will play a pivotal role in ensuring the seamless management and production of events, delivering unparalleled experiences to both our internal team members and customers. You will collaborate with key stakeholders across the business to support world class experiences.Partnering closely with the wider Customer Insights Centre team, you will act as an enabler for creating highly relevant and insightful approaches that will inform, inspire, excite, and delight customers.As an Event Coordinator, you thrive on your passion and expertise in fulfilling the following responsibilities:Executing the Customer Insight Centre team strategy and value proposition.Event Management and Production: Take charge of the end-to-end management and flawless execution of all key activities and events held at our Sydney Customer Event Centre. You will be responsible for overseeing the planning, organisation, and coordination of events to ensure they align with our strategic objectives and deliver exceptional customer experiences.Booking and Schedule Management: Efficiently manage and maintain booking requests, keeping an organised schedule of events and customer meetings to optimise our event calendar.Oversee the event delivery and support the AV team in managing virtual events and broadcasts.Act as a liaison between various internal teams and external stakeholders, to collaborate and align event strategies that drive customer advocacy, innovation partnerships, and business outcomes.Identify and resolve HS&E and operational issues during delivery and execution.Seek and report stakeholder feedback, actively make efforts to address any live issues, seeking to identify continuous improvement opportunities wherever possible.Work closely with commercial partners (e.g. contracted food and beverage partner) to ensure effective supply of services, high levels of service provision and compliance with contract conditions.Assist with reporting on visitor statistics, services and activities contributing to the development of weekly, monthly and quarterly centre reviews.About YouTo be successful in this role, we are seeking a dedicated and passionate Venue and Event Coordinator to join our dynamic team at Telstras Customer Insights Centre (event space) in Sydney.EssentialStrong experience in supporting events of varying scope and size up to 500 people.Proven event experience in either Event Production, Event Delivery or Event Management.Exceptional customer service skills.Excellent verbal and written communication skills.Ability to interact effectively with senior executive personnel.Personality that drives and embraces exceptional standards.Demonstrated ability to plan individual and functional workload activities.Ability to identify and implement innovative solutions to day-to-day operational issues.A willingness to learn and be coached on presentation capabilities and demonstrations as required.Ability to manage multiple tasks and timelines while working effectively with minimal supervision.Quick thinking and resourcefulness to manage last-minute changes or emergencies, including troubleshooting issues during events.Excellent self-management skills.Strong team player with the ability to work effectively within a small team environment.Highly desirableTertiary qualifications in Events, Marketing and/or Communications are highly desirable.Experience in virtual events or technical event production preferred.Experience in a technology-oriented environment highly desirable.If you are passionate to succeed as part of an agile and experienced team, we welcome you to apply!As part of your application with Telstra, you may receive communications from us on +61 440 135 548 (for job applications in Australia) and +1 (623) 400-7726 (for job applications in the Philippines and India).When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders and abilities because we know that diversity not only strengthens our team but also enriches our work. We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive.As part of the hiring process, all identified candidates will undergo a background check, and the results will play a role in the final decision regarding your application. #J-18808-Ljbffr