Job Title

Iconic 598-room Hilton Sydney is located steps from Town Hall station and the QVB Light Rail stop and amongst our operations we are home to Roof top lounge, Zeta Bar. As Bar Manager, you will be responsible for delivering exceptional service and maximising performance for Zeta Bar.As Bar Manager, you will have full responsibility and accountability for all aspects of the bar, the bar team, driving focus on hospitality and overall service of the venue. You will stand in as the venue ambassador and internal advocate for exceptional guest experience. You are responsible for daily operations, staffing, overall performance and efficiency of the bar and beverage program while ensuring consistent quality of beverage. You will be working within the Food & Beverage Department.You are the champion of the venue, tasked with mentoring all service teams with a high emphasis on education, constantly improving standards and quality of the bar and beverage service, instilling a culture of teamwork, professionalism, and personal development. You will have support from other team leaders and report directly to senior leadership, primarily the Director of Food & Beverage (F&B) and Director of Operations.What will it be like to join the Hilton Sydney team?We are committed to an equitable and inclusive workforce, an environment where Team Members can be their authentic selves with opportunity for all to learn, grow, succeed and thrive. Joining an award-winning culture and globally recognised Great Place to Work means:Competitive pay and incentivesA laundered Uniform provided110 discounted travel nights per year for you, your friends or family to enjoy at any of our 8000+ hotels located in 138 countries and territories around the world!F&B discounts so you dont just stay when you travel but also enjoy experiences wherever you goOpportunities for career progression including varied experienceFlexible rosters so you can make space for what matters mostFree access to 3000+ learning and development courses to start your career and enhance your skillsWhat will I be doing?Create positive and high-quality customer experiences, review feedback and consistently seek to improveRecruitment, on-boarding and development of bar teamTraining and focus on continually improving service and service offeringsIndustry leader for product knowledgeOversee all aspects of daily bar service and operationWork alongside bar team to develop world-class cocktails through R&D sessions, innovation and storytelling through cocktailsMaintain market awareness by staying abreast of local competition and industry trends, refining offering where appropriateBe the point person when it comes to representing the venue within the global and local bar industry.Liaise with the General Manager, Director of Ops, Director of F&B, and Marketing Manager on sales and marketing opportunities maximising revenue potential for both barsBe responsible for the performance of the bars including forecasting, payroll, profit, cost control and analysis of resultsEnsure all ordering and management of beverage stock for the bars is on time and that adequate par levels are maintainedConduct regular meetings with Entertainment/Promotion Agencies to coordinate entertainment actsOversee the performance of all team members and assist with the training of new and existing team members creating a relaxed, friendly and fun environment that is a Great Place to WorkInitiate and conduct regular product knowledge sessions for all F&B team members with particular emphasis on up-sellingMaintain the cleanliness and general upkeep of Marble Bar ensuring all areas (front and back of house) are hygienic and meet the WHS criteriaTo be aware of licensing regulations, including RSA, WHS legislation and food handling regulations, fire procedures etc.The Person - Skills, Qualifications & ExperienceValid Australian Working RightsHospitality Management Qualifications are desirableNSW Responsible Service of AlcoholPrevious Bar leadership at award winning bars experience is preferredExcellent Communication and Collaboration SkillsPassionate, innovative, and motivated with a high level of attention to detailPrevious experience in cocktail creationAbility to contribute ideas and suggestions to enhance operational/environmental procedures in the Hotel #J-18808-Ljbffr