Job Title

Front Office Receptionist - The Grand Mercure Basildene Manor187 Walcliffe Road, Margaret River, Western Australia, Australia, 6285We Put the World on VacationTravel + Leisure Co. is the worlds leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.Accor Vacation Club is one of Australia and New Zealand''s leading holiday and lifestyle programs and is part of the Accor Group, the largest and fastest growing hotel management group in the Asia Pacific region with operations across 17 countries, covering a full spectrum of locations and hotel styles, from luxury to economy.Grand Mercure Basildene Manor blends the grandeur and old world charm of a bygone era with contemporary style and elegance.We have a fantastic opportunity for a Front Office Receptionist to join our team at Grand Mercure Basildene Manor, located in the picturesque Margaret River region in Western Australia. In this role, you will be responsible for offering a quality customer service experience in all areas for our guests.YOUR EXPERIENCE AND SKILLS INCLUDE:Experience working in a similar hospitality/customer service environment preferredExcellent verbal and written communication skillsA passion for providing exceptional customer service through the handling of reservations, reception duties, guest activities, and general administrationProfessional appearance and telephone mannerA demonstrated commitment to be part of a positive teamWHAT YOU WILL BE DOING:Provide friendly, courteous, and professional service to all guestsAttend to check-in and check-out of guests in an efficient mannerManage the guest room inventory and accounts in line with hotel proceduresAssist guests with requests and create memorable experiences by sharing your hotel and local knowledgeWHAT IS IN IT FOR YOU:Work your way with part-time hours and flexible working arrangementsBeautiful lifestyle locationFlexible, fun and rewarding work environmentFantastic career and training opportunitiesJoin a global leader in hospitality with industry benefits across the globeIf you''re driven, committed, and reliable, and excited by the chance to utilize your experience and personality to deliver exceptional service, then we would love to hear from you.Where Memories Start with YouHospitality is at the heart of all we do at Travel + Leisure Co. Here, youll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We''re always looking ahead to whats next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying. #J-18808-Ljbffr