Foodservice Sales Representative (Newcastle)B&E Foods is a leading provider of high-quality food products, dedicated to delivering exceptional value to our customers. We are also a food processor of meat and poultry and other foods. B&E Foods is a family-owned business, from a small chicken shop in Canley Vale to one of the biggest foodservice distributors in Australia. Our success is based on the efficient management of our inventory, ensuring our products and supplies are always available to meet demand.We are looking for experienced Sales Representatives to add to our growing sales team.The PositionThe Sales Representative role is responsible for delivering exceptional customer service as the first point of contact for order placing, product inquiries, delivery follow-ups, customer complaints, and upselling products. The purpose of the role is to identify and pursue sales along the central coast, east coast, north of Newcastle and maintain current clientele.Key Duties & ResponsibilitiesMaintain weekly/monthly call cycle to ensure customer expectations are met.Secure new business with potential customers while maintaining and growing existing business.Identify and manage low yield customers into a more profitable trading relationship.Provide a professional response and action customer inquiries via phone and email.Respond in a friendly, professional, and customer-focused manner, ensuring first call resolution.Assist and educate customers on the use of our Online ordering platform.Accurately process all phone and email orders into Pronto.Quote, provide customers with sales/technical information, and communicate opportunities to field sales.Handle customer complaints and forward to appropriate departments for resolutions as required.Communicate with the accounting department regarding customer accounts.Skills and ExperienceYouve spent at least a year in sales, ideally in the food industry, and can quickly pick up on our product range.Youre a natural negotiator with an eye for spotting cross-sell and upsell chances, and you understand the ins and outs of the sales process.Building and keeping strong connections with both new and existing customers comes naturally to you, and youre a true team player.You handle multiple tasks with ease, manage your time well, and keep your priorities clear.Youre comfortable with MS Office and have solid computer skills overall.Youre proud of your work, driven by results, and passionate about success.You have a full drivers license and a commitment to work independently or as part of a team.What We OfferThe opportunity to join a growing company with many career progression opportunities.A friendly culture moving towards a more modern and open work environment.Extremely supportive and approachable management to assist with any questions and queries.Competitive remuneration & commissions.Car allowance, fuel, and tolls can be reimbursed for the right candidate.Please submit your application (cover letter and resume) via the apply now link below.Please note: We do not accept unsolicited CVs from Recruitment agencies / third parties.Due to the continual growth within our organization, B&E Foods is looking for an experienced person to start immediately for the right candidate.Due to the volume of applicants, please note that only shortlisted candidates will be contacted.B&E Foods is an Equal Opportunity Employer, and we welcome applications from all backgrounds and communities. #J-18808-Ljbffr
Job Title
Foodservice Sales Representative (Newcastle)