Job Title

Global Privacy PolicySedgwicks caring counts commitment is to value the right of privacy of the companies and individuals we serve. It is Sedgwicks policy to comply with all applicable privacy and data protection laws and maintain the trust of those we serve.We want to share with you our policy to what personal information we may collect, how we may use this information and other important areas relating to your privacy and data protection. Please find below links to the policies that apply to all internet sites and applications of Sedgwick and its groups of companies.Time left to apply End Date: May 3, 2025 (28 days left to apply)Job requisition id R60045The ''Apply with SEEK'' option will be utilized for International applicants, mainly Australia. If this does not apply to you please use the ''Apply'' option.Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. Its an opportunity to do something meaningful, each and every day. Its having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive.A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if youre someone who cares, theres a place for you here. Join us and contribute to Sedgwick being a great place to work.This role is an initial 6 month contract with the opportunity to go permanent. Due to increased growth, this newly created role will work alongside our other Team Leader and support the success of the team in ensuring our customers and clients receive exceptional service. This role will have a specific focus on our Restoration claims.What are my accountabilities?Leading, developing, and coaching the team, including assigning tasks, setting goals, and providing feedback.Providing training and development opportunities for team members to enhance their skills and performance.Managing resource allocation, rostering and monitoring of SLAs and KPIs.Resolving any escalated complaints or complex claims.About you:You have previous experience leading a team, ideally within the building, or repair/restoration sector.You have excellent organisational and communication skills.You have polite and professional written and verbal communication skills.Caring CountsCaring is at the heart of everything we do, and we demonstrate this at Sedgwick by living our five core values: Empathy, Accountability, Inclusion, Collaboration, and Growth.Sedgwick is an equal opportunity employer; we are committed to ensuring that our recruitment process is fair and accessible for all candidates.If you require any special accommodations, we encourage you to let us know at the time of your application.Interested in this opportunity?Please click APPLY and upload an up-to-date copy of your CV!Why Sedgwick?Sedgwick is a leading global provider of technology-enabled risk, benefits, and integrated business solutions. We are committed to providing excellent service to our clients and are passionate about helping them through difficult times.With such a wide range of services, across multiple business units, we are sure to have an opportunity available that will align with what you are looking for! Some of the Benefits of working with us are:Hybrid working arrangement. #LI-HybridProfessional Development through Sedgwick Australia University.+0.5% on top of Superannuation Guarantee.Domestic and International Career Pathways.Employee Resource Groups.Sedgwick is an Equal Opportunity Employer.If youre excited about this role but your experience doesnt align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.About UsSedgwick is a leading global provider of technology-enabled risk, benefits and integrated business solutions. Every day, in every time zone, the most well-known and respected organizations place their trust in us to help their employees regain health and productivity, guide their consumers through the claims process, protect their brand and minimize business interruptions. Our more than 30,000 colleagues across 80 countries embrace our shared purpose and values as they demonstrate what it means to work for an organization committed to doing the right thing one where caring counts. Watch this video to learn more about us. #J-18808-Ljbffr