Job Title

IMPACT Community Services is seeking a full-time Mentor based in Bundaberg to support job seekers through the Workforce Australia program. This role involves delivering pre-employment activities, resilience workshops, and one-on-one mentoring to assist clients in achieving their employment goals. Ideal candidates will have strong communication skills, relevant life experience, and the ability to engage and support individuals facing barriers to employment.Benefits include salary packaging, RDOs, leadership development, and wellness initiatives.Location: Bundaberg, QLDSalary: $31.77 $35.24/hourApply with: Cover letter + resumeIMPACT Community Services Limited (IMPACT) is a high profile, community owned organisation supporting the most vulnerable and marginalised members of our community. Since 1978, we have been supporting local people experiencing disadvantage, poverty and exclusion. Our vision is to improve lives. IMPACT is also a Child Safe Organisation committed to the safety and wellbeing of children and young people.Do you enjoy supporting people to reach their goals? Our Mentor position could be perfect for you, as you work with customers to help them gain new skills to progress to employment. We are seeking a stellar Mentor to join our Bundaberg team in the Workforce Australia program.About the roleOn a day-to-day basis, as part of our small team, you will:Have frequent face to face, phone and digital contact with job seekersDeliver work preparation activities with job seekersRun resilience workshops and small group sessions on pre-employment readinessProvide effective support through individual and group activitiesCoordinate work experience activitiesSupport job seekers to increase skills through job search development, vocational assistance and career mentoringTo enjoy being a Mentor, you will have:Relevant life experience or a demonstrated understanding of the barriers to education/employment experienced by people on Income SupportA track record in engaging customers, using active listening techniques to identify goals, strengths and obstacles to successDemonstrated ability to work collaboratively with community service providers, community networks and employment servicesSkills to coach and mentor customers to achieve goals and plansExcellent communication skills and experience in maintaining electronic recordsHow to applySubmit your application today and provide your:Cover letter showing us why you are a great match for this roleIMPACT welcomes all applications, including from Indigenous Australians, people with a lived experience of mental health concerns and recovery, a disability, those who identify as LGBTIQ+ and from culturally and linguistically diverse backgrounds.We believe that diversity in our workplace makes us stronger and we provide equal opportunity to all. IMPACT is proud to be an INCLUSIVE EMPLOYER 2025-2026 with the Diversity Council Australia. Selection for all vacancies is made on the basis of merit.The successful applicant will be required to obtain background checks prior to employment, including a National Police Check, Working with Children Check and a NDIS Worker Screening clearance. #J-18808-Ljbffr