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Job Title


Customer Service Specialist - Car Seat Installer


Company : Baby HQ Pty Ltd


Location : Shellharbour, New south wales


Created : 2025-04-23


Job Type : Full Time


Job Description

Permanent part time, working a two week rosterWeek 1 - Monday, Wednesday and SundayWeek 2 - Monday, Wednesday, Saturday and SundayJoin the Baby Bunting Team Lets Keep Little Ones Safe & Sound!At Baby Bunting, were all about ensuring the safety of the tiniest members of the family and thats where YOU come in! Were on the lookout for a safety-focused individual to join our fantastic team and help us keep those precious little passengers safe while they travel.In this exciting, customer-facing role, youll be a trusted hero to new parents and caregivers, helping them safely install car seats and ensuring every journey is a safe one.What Were Looking For:No experience required! If you''re physically fit, can climb in and out of customer cars with ease, and have the ability to work with small clips and restraints, well provide full training and certifications!A passion for safety and a desire to make sure little ones travel securely.A friendly, approachable attitude, and the ability to break down technical details into simple, understandable advice.Strong communication skills and a willingness to learn!What Will You Be Doing?Installation Wizard: Safely install car seats with expert precision in customer vehicles, following Baby Buntings Installation Principles.Customer Service Excellence: Be the face of Baby Bunting by welcoming families with a big smile and answering all their car seat safety questions (because, lets face it, parents always have questions).Safety Expert: Educate parents on the dos and donts of car seat use youll be their go-to person for peace of mind.Store Support Superstar: Help with other in-store tasks like inventory, product demonstrations, and sharing your child safety knowledge with the team.Why Baby Bunting?Make a Difference: Youll be directly involved in keeping Australias littlest passengers safe and sound!Growth & Training: Well provide all the training and certifications you need to become an expert in child car seat safety.Supportive Team: Youll be working with a passionate group who believes in delivering top-tier customer service and making a real impact.Fun, Dynamic Role: Every day is different, and youll get to meet new people and help them with one of the most important purchases theyll make!Team Discounts: Enjoy amazing team discounts.Paid Parental Leave: Weve got your familys back with paid parental leave for both primary and secondary carers.Employee Assistance Program: Life can throw a lot at us, and were here for you with our Employee Assistance Program providing that extra support whenever you need it, so you can tackle anything that comes your way.Please note:Every employer in Australia has the obligation to ensure that employees have the relevant working rights. All successful applicants will need to undergo a Right to Work check.Due to the intimate and personal nature of our work, successful applicants will also need to undergo a National Police Criminal History check. #J-18808-Ljbffr