Job Title

Food & Beverage Supervisor (Banquets) | InterContinental Sanctuary Cove ResortHotel Brand: InterContinentalLocation: Australia, Queensland, Sanctuary CoveHotel: Sanctuary Cove Resort (BNEQL), Manor Circle, 4212As the world''s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental brand.Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.As the first InterContinental Resort to land in Australia, InterContinental Sanctuary Cove Resort reflects the grand, graceful architecture of a classic Queensland estate, nestled within the beautiful surrounds of Sanctuary Cove. As an event professional, its a playground of possibilities like youve never seen before.At InterContinental Sanctuary Cove Resort we are looking for a Food & Beverage Supervisor to join our banquets team.Reporting to the Assistant Banquets Manager, you will oversee the smooth running of InterContinental Sanctuary Cove Resort events, ensuring we provide guests with food and beverage products and service in line with InterContinental Brand Standards, InterContinental Brand Service Behaviours and the IHG Winning Ways.Day to DayLiaise and work collaboratively with Food & Beverage Management regarding daily duties.Constructively participate in team meetings, ensuring communication flows throughout the team.Assist with supporting the development of the team to maximise performance and great company culture.Ensure guest satisfaction and customer experience by following IHG policies and procedures.Assist and monitor rostering to ensure all shifts are covered to the required level.Order inventory based on outlet par levels, assist in inventory-taking as required and assist in resolving discrepancies in inventory.Develop and maintain cohesive working relationships within immediate team, and wider hotel team.Assist in ensuring all ongoing training for Food and Beverage Attendants is kept up to date.Assist throughout the service period to keep the operation running smoothly and efficiently.Demonstrate awareness of OH&S policies and procedures and ensure all procedures are conducted safely and within OH&S guidelines and ensure your direct reports do the same.QualificationsQualification in Hospitality desirable.RSA Certificate.Food Safety Certificate.ExperienceMinimum 2 years experience in Food & Beverage Team Leader position.Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects the high standard of the hotel and the IHG brand.Time management skills, delegation, a drive for results and strong employee engagement skills.Neat personal presentation.Flexibility - mornings, evenings, weekends and public holidays are all part of the job.Join our extraordinary world and experience a place where you can be yourself, share your ideas, support your personal growth and well-being, and be a valued member of an inspirational team.Youll be rewarded for your hard work with a suite of benefits that supports you and your familys well-being, including:Paid birthday leave.Hotel perks like accommodation and food & beverage discounts.Enhanced parental leave.Proactive health days and flexible work options.Your career journey will be supported through our lifelong development program.IHG Career Milestone celebrations.Transfer of entitlements as you move and grow with IHG.Access to our discount retail platform that makes your pay go even further.Follow us on Instagram and Facebook -@intercontinentalsanctuarycove**You must have full working rights in Australia**Don''t quite meet every single requirement, but still believe you''d be a great fit for the job? We''ll never know unless you hit the ''Apply'' button. Start your journey with us today. #J-18808-Ljbffr