Job Title

The Repair Support Officer will liaise with trades, insureds and insurance companies to ensure they are kept up to date on repairs and our requirements are met.The role will be responsible for claims under $20K, including communicating regularly with all stakeholders and updating internal and external systems as required to make the insurance claim process a seamless operation for all stakeholders.Key responsibilitiesUpdate internal and external systems with repair updates on a weekly basisFollow up with trades for repair updates when requiredCommunicate with insurance companies, insureds and trades via phone and email relating to repair enquiriesAssist Repair Supervisor and Repair Coordinator when requiredRole RequirementsPositive attitude and a team playerHigh level of customer serviceStrong verbal and written communication skills, including a professional phone mannerAttention to detail and accuracy is essentialAbility to plan and prioritise effectivelyEnthusiasm for learning and career growthSelf-motivated with the ability to work within a team and autonomouslyCompetent skills in Word, Excel and OutlookExperience in the construction industry or insurance sector is preferred #J-18808-Ljbffr