Job Title

Join a team of high-performing engineers in our Engineering Excellence team, where we are enabling engineering best practices with processes, tools and technologies. Our team focuses on improving engineering experiences and efficiency. You will be supporting teams with troubleshooting environment issues in consultation with engineers, and in accordance with all applicable policies and guidelines.At Macquarie, our advantage is bringing together diverse people and empowering them to shape all kinds of possibilities. We are a global financial services group operating in 34 markets and with 55 years of unbroken profitability. Youll be part of a friendly and supportive team where everyone - no matter what role - contributes ideas and drives outcomes.What role will you play?This role will require hands-on experience in environment support and software engineering at an enterprise level. You will be able to utilise your strong engineering background and experience to support extremely critical applications. This role acts as a central point of contact for identifying, triaging, and resolving issues within these environments, enabling development, testing, and quality assurance teams to perform their functions effectively. The engineer collaborates closely with platform teams, developers, testers, and other stakeholders to maintain a reliable and efficient testing infrastructure.Monitor non-prod environments for issues and proactively identify potential problems.Gather relevant information, logs, and metrics to understand the scope and impact of incidents.Prioritize incidents based on severity and impact on project timelines and testing activities.Troubleshoot environment-related issues and perform root cause analysis.Escalate issues to appropriate platform teams.Follow up with platform teams to track progress on resolutions and ensure timely completion.Provide regular status updates to stakeholders on open incidents and their resolution progress.What you offerWorking knowledge of Java or Python.Working knowledge of open-source technologies and cloud services.Hands-on experience in implementing DevOps toolchains in SDLC.Usage of Kubernetes, Docker, and CICD tools.Usage of log management tools like Sumo Logic, Dynatrace, or Splunk for triaging and troubleshooting environment issues.We love hearing from anyone inspired to build a better future with us. If you''re excited about the role or working at Macquarie, we encourage you to apply.About TechnologyTechnology enables every aspect of Macquarie, for our people, our customers, and our communities. Were a global team that is passionate about accelerating the digital enterprise, connecting people and data, building platforms and applications, and designing tomorrows technology solutions.Our commitment to diversity, equity, and inclusionWe are committed to fostering a diverse, equitable, and inclusive workplace. We encourage people from all backgrounds to apply and welcome all identities, including race, ethnicity, cultural identity, nationality, gender (including gender identity or expression), age, sexual orientation, marital or partnership status, parental, caregiving or family status, family and domestic violence status, neurodiversity, religion or belief, disability, or socio-economic background. We welcome further discussions on how you can feel included and belong at Macquarie as you progress through our recruitment process. Our aim is to provide reasonable adjustments to individuals who may need support during the recruitment process and through working arrangements. If you require additional assistance, please let us know in the application process. #J-18808-Ljbffr