Job Title

Customer Advisor - Casual - Warracknabeal/RainbowBe among the first 25 applicantsWork in a collaborative and inclusive team environmentOn call casual 9am -1pm Monday to Friday covering planned and unplanned leaveLearning is a daily part of the job. Support your customers and communities.Branch Customer AdvisorOur people are customer obsessed, we put customers at the centre of everything we do to understand their evolving needs and challenges.Your job is just one part of your life. When you bring your skills, ideas, energy, and hunger for growth to us, youll be recognised and rewarded for your contribution in return. Youll have our support to excel for our customers, deliver positive change for our communities, grow your career all while still having time for what matters most to you.We are empowered to make a positive difference for customers and communities.Everyone is given the opportunity to learn, grow and achieve.We set bold ambitions and clear expectations to get the best customer outcomes.You will become part of their financial journey from start to finish as you develop and grow into a banking professional. The Customer Advisor role is the perfect opportunity to kick start your career. To learn more about this CHALLENGING yet EXCITING role, please continue reading below!While it is a casual role, you will still have ample opportunity to undertake learning opportunities and part time and full-time positions may be available in the future.In this role, you willSupport our Warracknabeal branch, and on occasion Rainbow by being the first point of contact for our customers.Put customers at the centre of everything you do.Work with your customers to understand their evolving needs and challenges and identify the most suitable products and services.Ensure our customers receive a seamless, consistent, and customised experience every step of the way.Assist our customers with account opening, unsecured lending and banking transactions.Ensure all customer details are accurate and up to date.Demonstrate our Smarter Banking options (self-service and digital) to customers to help make their banking simple, easy and secure.Undertake ongoing training and development to enhance your career development.What youll bring:A passion for delivering an amazing experience to customers.An unwavering commitment to quality, with the will to go the extra mile.Passion for doing what is right even when it is hard.An ability to work collaboratively as a team.Resilience, self-motivation and energy to create our signature customer experience.A willingness to learn.A keen eye for detail.An appreciation for inclusion and the diversity of our customers.The HoursJoin our team in this casual on call role within the hours 9:00am 1:00pm, Monday to Friday.Your home branch will be Warracknabeal however your skills and expertise will also be required to cover at our Rainbow branch, so a licence and transport is essential.A diverse and inclusive workplace works better for everyoneWe know that our people make us who we are. That''s why we have built a culture of equity and respect where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues unique backgrounds and identities are understood, respected and celebrated. We are committed to providing an environment where you can work your way.If you think this role is the right fit for you, we would love to hear from you.Please note candidate screening and interviews may be conducted prior to the closing date of the job advert, we therefore encourage you to apply at your earliest opportunity.Unsolicited CVs from agencies will not be accepted.Unlock your potential as a Customer Advisor and thrive in a growth centric environment. Unlimited possibilities await.Seniority levelEntry levelEmployment typeFull-timeJob functionOtherBanking #J-18808-Ljbffr