Skip to Main Content

Job Title


Client Support and School Transport Support Co-ordinator


Company : A2B Australia Limited


Location : Newcastle, Australia


Created : 2025-04-19


Job Type : Full Time


Job Description

Are you passionate about community transport, customer support, and operational coordination? Join A2B Australia and play a key role in supporting our Newcastle Support Hub and managing vital school transport services across the region.This unique opportunity sits at the heart of our 13cabs Corporate Transport team, working closely with government departments, schools, and drivers to ensure students and community members get from A to B safely and reliably.About The RoleYoull provide front-line administrative support, coordinate school transport services (including the NSW Assisted School Transport Program), and act as a liaison between stakeholdersmaking sure everything runs smoothly, from uniforms to dispatches.Key ResponsibilitiesSupport daily operations at the Newcastle Support HubCoordinate and monitor school transport runsAssist with customer inquiries and driver supportLiaise with government stakeholders, including the Department of EducationGenerate reports and provide timely admin support for billing and complianceAct as the first point of contact for issue resolutionWhat You BringStrong communication and stakeholder management skillsExperience with MS Office (Excel, Word, Outlook, PowerPoint)A customer-first mindset and strong attention to detailA current Working With Children Check (or able to obtain)NDIS module certification (preferred)Why Join Us?Be part of a nationally recognised transport and tech providerWork in a supportive, values-driven teamEnjoy career growth in a meaningful, people-focused roleContribute to services that support schools, families, and communitiesApply now to help shape the future of accessible and reliable school transport in NSW!ComfortDelGro Corporation Australia (CDC) and A2B acknowledges the Traditional Custodians throughout Australia, and their continuing connection to land, waters and community. We pay our respects to all First Nations people, their culture and to Elders past and present. #J-18808-Ljbffr