Job Title

Branch Customer AdvisorOur people are customer obsessed, we put customers at the centre of everything we do to understand their evolving needs and challenges.Your job is just one part of your life. When you bring your skills, ideas, energy, and hunger for growth to us, youll be recognised and rewarded for your contribution in return. Youll have our support to excel for our customers, deliver positive change for our communities, grow your career all while still having time for what matters most to you.Learning is a daily part of the jobSupport your customers and communitiesWork in a collaborative and inclusive team environmentOn call casual 9am -1pm Monday to Friday covering planned and unplanned leaveWhile it is a casual role, you will still have ample opportunity to undertake learning opportunities and part time and full-time positions may be available in the future.In this role, you willSupport our Warracknabeal branch, and on occasion Rainbow by being the first point of contact for our customersPut customers at the centre of everything you do.Work with your customers to understand their evolving needs and challenges and identify the most suitable products and services.Ensure our customers receive a seamless, consistent, and customised experience every step of the wayAssist our customers with account opening, unsecured lending and banking transactionsEnsure all customer details are accurate and up to dateDemonstrate our Smarter Banking options (self-service and digital) to customers to help make their banking simple, easy and secureUndertake ongoing training and development to enhance your career developmentWhat youll bring:A passion for delivering an amazing experience to customersAn unwavering commitment to quality, with the will to go the extra milePassion for doing what is right even when it is hardAn ability to work collaboratively as a teamResilience, self-motivation and energy to create our signature customer experienceA willingness to learnA keen eye for detailAn appreciation for inclusion and the diversity of our customersThe HoursJoin our team in this casual on call role within the hours 9:00am 1:00pm, Monday to Friday. Your home branch will be Warracknabeal however your skills and expertise will also be required to cover at our Rainbow branch, so a licence and transport is essential.A diverse and inclusive workplace works better for everyoneWe know that our people make us who we are. That''s why we have built a culture of equity and respect where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues unique backgrounds and identities are understood, respected and celebrated. We are committed to providing an environment where you can work your way.For details on the recruitment process, and accessibility, please visit here. To discuss adjustment requirements, please contact the NAB Careers team, via nab.careers@nab.com.au (please reference job number) or visit our Careers page through the link above for other contact options.Join NABIf you think this role is the right fit for you, we would love to hear from you.Please note candidate screening and interviews may be conducted prior to the closing date of the job advert, we therefore encourage you to apply at your earliest opportunity.Unsolicited CVs from agencies will not be accepted.Unlock your potential as a Customer Advisor and thrive in a growth centric environment. Unlimited possibilities await. #J-18808-Ljbffr