Job Title

Solution Train EngineerEmployment Type: Ongoing (x1 role)Location: Flexible/hybrid working arrangements available across NSW, with some travel to Sydney metro locations required from time to time (negotiable)Grade: Clerk 11/12Salary Range: $145,378 - $168,130 base salary dependent on experience, plus 11.5% superannuationWho we are :The Department of Customer Service (DCS) is a service provider and regulator, focusing on delivering first-class customer service, digital transformation, and regulatory reform to create better outcomes for the people of NSW. Government Technology Platforms (GTP) forms part of Digital NSW and delivers core and common digital capabilities and infrastructure solutions including cross sector leadership across NSW Government underpinned by the Digital Government Strategy.The opportunityWe are excited to be inviting applications for the opportunity of Solution Train Engineer for Government Technology Platforms, within Digital NSW as it transforms to become the state''s trusted partner to enable accessible and secure digital platforms and services for the citizens and business of NSW. In this role you lead, coach and support the efficient development of a group portfolio of all-of-government platforms, products and services (Solution Train) ensuring the optimisation and consistent application of agile practices that maximise stakeholder and customer value, and support customer-centric outcomes across delivery teams.Day to Day ResponsibilitiesOperate as a servant leader supporting up to 3 Agile Release Train, the STE works across the organisation to removal of delivery impediments and proactively manage dependenciesSupporting the prioritisation of the Solution Train to priorities backlog ensures highest value is achieved within a delivery intervalFacilitation of ceremonies to ensure alignment across all delivery teams operating on either a single or multiple inter-connect platformsWorking with RTEs across the organisation to ensure dependencies are managed and overall organisation goals are achievedWhat you will bring to this roleSubstantial experience in leading in product-oriented contexts, including driving process, system, craft and culture improvements to improve product team productivity and effectivenessDemonstrated experience working in an agile environment, values, principles and practices of Lean methodology, and Human-Centred DesignExtensive experience in embedding team self organising practices for Continuous Improvement of ART Team Ways of WorkingExtensive Knowledge and experience managing teams in a Scaled Agile Framework (SAFe) environment.Experience in building and maintaining stakeholder relationships to achieve effective delivery management of cross team dependenciesExperience with identifying and implementing effective risk and issue mitigation strategies including factoring balance of value to effort across portfolio teamsExperience with implementation of effective ART Governance ModelsExperience with establishing methods to assess, track and remediate areas impacting Portfolio HealthDemonstrated experience in aligning multiple product teams to deliver against shared outcomes effectively and efficientlyEssential requirementsSAFe SPC or equivalent accreditation with 3+ years experience as a Solution / Release Train Engineer highly desiredAppointment and ongoing assignment may be subject to restrictions and the satisfactory participation in mandatory pre-employment and ongoing probity screening, in accordance with relevant Legislation and/or related policies.Looking for more information?Reach out to the GTP recruitment team: gtprecruitment@customerservice.nsw.gov.auTo ApplyClick the link to submit your application. Please attach your resume and a cover letter that responds to the two targeted questions in the job ad, demonstrating how your skills and experience align with the role.Question 1: Give an example of how you have promoted a sense of purpose and enabled others to understand the links between government sector outcomes and organisational goals.Question 2: Select a recent business priority change that you needed to implement in a tight time frame. Outline the priority change, your approach to it and the end result.Closing Date: Monday, 28th of April 2025 at 9:59amCareers at Department of Customer ServiceA career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.Belong in our diverse and inclusive workplaceThe strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.For more information, please visit #J-18808-Ljbffr