Job Title

The Receptionist has a key role as the first point of contact for our aged care facility who provides customer service and administrative support for our residents, visitors, and staff.This is a Permanent Full time positionYour ContributionThe nature of the role will require you to work on site Monday to Friday from 9 am to 5pmUndertake reception duties to support the day to day requirements of the area including answering phones, basic data entry referring queries to appropriate contactMeet and greet clients and visitors and provide exceptional customer serviceAssist Resident Manager to identify, establish, improve and maintain administrative processesOperation, maintenance and security of record keeping systems and softwareAssist in administrative functions for meetings and events, including catering.Provide information to clients and visitors ensuring that all enquiries are dealt with in a confidential and sensitive mannerOther duties as directedQualificationsQualifications in Business Administration or demonstrated competency in core requirementsReception and/or Administration Support experienceHigh attention to detail and accuracyProficiency with Microsoft Office Suite (Word/Excel/Outlook)Demonstrated ability to identify customer requirements, alter services in response to identified needs, and evaluate customer satisfactionDemonstrated time management skills and ability to prioritize workDemonstrated ability to communicate both orally and in writing with persons of various levels and positions in an organizational context, and external churches, partners and suppliersPossess a National Criminal History Check, relevant for Aged Care (or willing to obtain)About UsFresh Hope Communities exists to create spaces that cultivate belonging and places that feel like home.For almost 90 years, we have been providing quality support and lifestyle choices across retirement, residential and respite settings, as well as conference and outdoor adventure experiences for school and community groups. We have over 900 staff and together we service residents and customers across NSW.For more about us visit our website love to hear from you!Please submit your cover letter and resume via the quick Apply link.Well be in touch as soon as we can, dont wait until closing dates to press submit! #J-18808-Ljbffr