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Add expected salary to your profile for insights.Our people are customer obsessed; we put customers at the centre of everything we do to understand their evolving needs and challenges.Your job is just one part of your life. When you bring your ideas, energy, and hunger for growth to us, youll be recognised and rewarded for your contribution in return. Youll have our support to excel for our customers, deliver positive change for our communities, and grow your career.Its more than a career at NAB. Its about more opportunity, more moments to make a difference, and more focus on you.We are empowered to make a positive difference for customers and communities.Everyone is given the opportunity to learn, grow, and achieve.When youre ready for a bigger challenge, youll get the tools and support to succeed.We set bold ambitions and clear expectations to get the best customer outcomes.In this role you will:Support our Rockhampton branch by being the first point of contact for our customers.Put customers at the centre of everything you do.Work with your customers to understand their evolving needs and challenges and identify the most suitable products and services.Ensure our customers receive a seamless, consistent, and customised experience every step of the way.Assist our customers with account opening, unsecured lending, and banking transactions.Ensure all customer details are accurate and up to date.Demonstrate our Smarter Banking options (self-service and digital) to customers to help make their banking simple, easy, and secure.Undertake ongoing training and development to enhance your career development.What youll bring:A passion for delivering an amazing experience to customers and an unwavering commitment to quality, with the will to go the extra mile.An ability to work collaboratively as a team and resilience, self-motivation, and energy to create our signature customer experience.A keen eye for detail that ensures transactions are completed efficiently and accurately.An appreciation for inclusion and the diversity of our customers.The hours:The role''s working hours will be 8:45 am - 5:30 pm Monday to Friday, offering the perfect balance between work and life tailored to fit your lifestyle needs.More focus on you:All new Customer Advisors receive NABs tailored onboarding and training program to ensure they are set up for success. As a reward for your success and passion for helping customers, we offer a multitude of benefits including an attractive base salary and fantastic career-growth opportunities.A diverse and inclusive workplace works better for everyone:We know that our people make us who we are. That''s why we have built a culture of equity and respect where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs), we continue to foster an inclusive environment, where all NAB colleagues unique backgrounds and identities are understood, respected, and celebrated. We are committed to providing an environment where you can work your way.If you think this role is the right fit for you, we would love to hear from you.Please note candidate screening and interviews may be conducted prior to the closing date of the job advert; we therefore encourage you to apply at your earliest opportunity.Unsolicited CVs from agencies will not be accepted.How do your skills match this job?Sign in and update your profile to get insights.Banking & Financial Services More than 10,000 employees.At NAB, there are over 38,000 colleagues, serving over 8 million customers, at over 900 locations globally. Through investment in our colleagues and our customers, NAB is on a mission to become the most customer-centric company in Australia and New Zealand.Perks and benefits include banking and financial services discounts, staff club discounts, salary packaging, reward and recognition, health and wellbeing, and leave options. #J-18808-Ljbffr