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Job Description - Car Park Support & Central Control Room Operator (2500260)Car Park Support & Central Control Room Operator - ( 2500260 )Full time, permanent opportunity | starting at $69,219 + superA role where you drive the outcomesA unique team creating an extraordinary cityAbout the OpportunityIn this role, you''ll be the key point of support for UPark customers and Adelaide Central Bus Station users, ensuring smooth day-to-day operations both on-site and remotely. You''ll use UParks car park management system to assist customers, monitor security, and help maintain efficient service delivery. Whether its troubleshooting equipment issues, coordinating bus bay scheduling, or ensuring car parks open and close on time, your efforts will directly contribute to a seamless experience for everyone using these facilities.Your day will be dynamic, involving CCTV monitoring, responding to customer inquiries, and escalating safety concerns as needed. Youll play a vital role in keeping our car parks and bus station running efficientlywhether thats assisting customers, reporting maintenance issues, or managing cash transactions at pay stations. If an emergency arises, youll be part of the team ensuring a safe and orderly response, helping staff, tenants, and customers navigate the situation with confidence.Beyond the operational side, you''ll also provide valuable administrative support, collaborate with security teams, and help uphold a safe and customer-friendly environment. If you''re someone who thrives in a fast-paced setting, enjoys problem-solving, and takes pride in delivering excellent service, this is a great opportunity to be part of a team that keeps the city moving.In this role, you will be working regular rotating shifts between the hours of 6am - 12mn over seven days a week.About YouTo be successful in this role you will have:Experience in providing efficient customer service in a service-orientated/business environment.Knowledge of general office systems and procedures.Understanding of Car Park Operating Systems.Prior experience in a similar role.Previous experience in or knowledge of monitoring CCTV activity.Basic knowledge of MS Office suite and web applications.About UsLocated in the geographic heart of Kaurna Country, the City of Adelaide celebrates its cultural heritage, unique natural surrounds and structures its footprint in a way that allows it to adapt to the changing needs of the community and a dynamic global landscape. Our focus is on our communitys wellbeing and quality of life - investing in city improvements and on future planning, so we continue to design a liveable city where future generations can continue to live authentic and meaningful lives. This is an exciting opportunity to join our team and be a bigger part of our amazing city!For Further Enquiries & How to ApplyAll enquiries regarding this position will remain private and confidential and can be directed to Jorge Fernandez on 0419 817 467.Please submit a Resume and a Cover Letter expressing the skills, experience and qualities you can bring to this position addressed to Jorge Fernandez, Operations Coordinator, Off-Street Parking.Please review the position description prior to submitting an application by following the prompts to apply.Applications close at 11.59pm, 29 April 2025.Please be advised this is a full time, permanent opportunity with a starting salary at $69,219 + 11.5% superannuation.As part of the recruitment process candidates will be required to undertake a pre-employment medical and a National Police Check.We continue to work hard to ensure our recruitment process is safe for people of diverse backgrounds.Please note, applications received via the email address below will not be considered. We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process and supportive workplace. Our commitment to inclusivity means we welcome applications from Aboriginal and Torres Strait Islander peoples, people with disabilities, and candidates from with a range of lived experiences. If you require assistance with our recruitment process, you are more than welcome to connect with our People Services team on (08) 8203 7333. #J-18808-Ljbffr