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Job Title


Claims Administrator


Company : Gallagher Bassett


Location : Sydney, New South Wales


Created : 2025-04-18


Job Type : Full Time


Job Description

IntroductionJoin our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You''ll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our clients and claimants, offering you the opportunity to join a team where your skills and dedication can truly make a difference. GUIDE. GUARD. GO BEYOND.We believe that every candidate brings something special to the table, including you! So, even if you feel that youre close but not an exact match, we encourage you to apply.OverviewYour RoleTo lodge claims in a cost effective, professional and customer focused manner while providing administration support to the wider claims administration team. The position will be offered on a max term 12-month, full time position and we offer a flexible hybrid approach of working in our Sydney CBD or Parramatta offices and Working From Home (WFH).How you''ll make an impactYou will add value to Gallagher Bassett across the following:Learn and understand the claims lodgement processResolve and review the process for notifying and investigating claimsIdentify claims handling operational improvements and implement theseProcess complex and non-complex claimsProvide professional and customer focused claims service to key internal partnersAbout youWere interested in hearing from people who possess:Administration experience/knowledge of general business and administrative practicesExperience in client services or Data entryExcellent time management skills and the ability to prioritise tasksGreat communication, interpersonal skills, and a team player attitudeAdmirable customer service skillsPC literate Database and Microsoft OfficeIf you live our values and demonstrate the people capabilities, we can not only offer you great career opportunities, but on a day to day youll experience the following:Flexible work arrangements including WFHPaid Parental LeaveBirthday leaveExcellent Working Environment friendly, flexible and supportive working environment which is built around great team support and rewarding opportunitiesExciting career as our Company grows, so do the opportunities for our peopleOpportunities for ongoing education and developmentService recognition awardsEmployee assistance program for yourself and immediate family membersA brief overview on GBGallagher Bassett is Australias largest Third-Party Administrator (TPA). Our focus is refreshingly simple: we manage insurance claims on behalf of insurers, brokers, government bodies and self-insured corporations. Gallagher Bassett (GB) has six offices in Australia located in Northern Territory, Adelaide, Perth, Brisbane, Melbourne and Sydney, employing over 1000 staff. GB values its employees and offers a friendly, comfortable working environment that facilitates Work Life Balance!If this sounds interesting to you, we want to hear from you today, click on Apply for this Job!To be considered for this opportunity you must have the right to live and work in Australia when applying.Agency applicants will not be considered for this role.Gallagher Bassett is an Equal Opportunity Employer and Indigenous Australian applicants are encouraged to apply. As a member of the Diversity Council Australia, we recognise the importance of, and embrace diversity in the workplace. We will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant.Compensation and benefitsOn top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits youll get, depending on your job level these benefits may improve:4 weeks annual leave plus up to 2 weeks additional purchased Lifestyle LeaveNovated Leasing opportunitiesTwo paid volunteer days annuallyHealth Insurance Discounts with our Group Insurance PlanEmployee Stock Purchase ProgramPaid parental leaveOther benefits include:Flexible and hybrid work arrangementsMental Health and Wellbeing Support for yourself and immediate family membersEmployee Recognition Awards and Service Milestone RecognitionsPeer Support ProgramAnnual flu vaccinationsAccess to Reward Gateway discount offers at over 350 retailers!And more...We value inclusion and diversityInclusion and diversity (I&D) is a core part of our business, and its embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as protected characteristics) by applicable federal, state, or local laws.Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business. #J-18808-Ljbffr