Job Title

Alfred HealthAlfred Health is a leader in health care delivery, improvement, research and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory to inpatient and home and community-based services.Permanent positionPart time (various hours available)Managers and Administrative Worker Grade 1 Level 1 (HS1)Located at Sandringham HospitalGreat staff benefits! 5 weeks annual leave & salary packagingThe RoleThe Emergency/Reception Clerk is a pivotal role within Sandringham Hospital. As a first point of contact to our patients and visitors, members of staff and other hospital personnel, both face to face and over the phone, they are required to promote excellent customer service. The role is responsible for all patient registrations, admissions and discharges within the emergency department. The role also provides general clerical support to the department as directed by and in collaboration with nursing and medical staff. This clerical position incorporates a 24/7 rotating roster including day, afternoon, evening and nights. The successful candidate must be able to work across all shifts.Key ResponsibilitiesDemonstrate, understand and comply with the need for strict confidentiality concerning any patient details.Demonstrate a courteous and respectful manner in all interactions with patients, their relatives and visitors to the Department.Assemble and label correctly all patient documentation in a timely manner.Photocopy Sandringham ED paperwork for inclusion in Monash Womens at Sandringham histories as required.Obtain relevant medical histories from other hospitals.Restock stationery levels throughout the department.Answer switchboard phone and disseminate calls to appropriate areas.Skills and Experience RequiredExcellent clerical, typing and computer skills.Adequate command of English both written and oral.Basic understanding of medical and hospital terminology.Demonstrate success in customer service skills.Understanding and compliance with policies and procedures.Staff BenefitsSalary packaging & novated leasing through Maxxia.Flexible health insurance coverage through HCF Health Insurance.Fantastic onsite fitness facilities at The Alfred through ProSport health and fitness.Childcare services at The Alfred managed by KU Childrens Services.If applicable, specify specific requirements that you require in the cover letter or CV.For enquiries regarding this position, please contact Sharon Jones, Team Leader (Clerical) - sharon.jones@alfred.org.auApplications close 11pm AEST, Friday 25th April 2025.Alfred Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce that reflects the community we serve. Applications from Aboriginal and Torres Strait Islanders are encouraged.In accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles (as determined by the departments risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption.Website: www.alfredhealth.org.au #J-18808-Ljbffr