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Job Title


UX Researcher


Company : RELX


Location : Sydney, New South Wales


Created : 2025-04-17


Job Type : Full Time


Job Description

Are you passionate about understanding people and helping shape exceptional digital experiences through user insights? Do you have a curious mind and a collaborative spirit? LexisNexis is looking for an early-career User Researcher to join our growing UX team in Sydney.About our TeamYoull be joining a supportive UX team with a strong culture of mentorship, collaboration, and continuous improvement. We work closely with product, design, development, and strategy teams to drive user-centred product innovation. While we operate within a structured corporate setting, we encourage open dialogue, creativity, and diverse thinking.Youll have opportunities to learn from senior researchers, contribute meaningfully to projects from day one, and develop a deep understanding of both users and product strategy.Youll be mentored by experienced researchers, encouraged to ask thoughtful questions, and supported as you develop your own voice and research style. We foster a culture of psychological safety, where sharing ideas, asking for feedback, and learning from mistakes are celebrated. Our team also prioritises balancewe respect your time, value flexibility, and create space for personal and professional development.About the RoleAs a UX Researcher, you''ll work closely with senior researchers, UX designers, product managers, and cross-functional teams to uncover user needs, behaviours, and motivations. Youll support small to medium-sized projects while developing hands-on experience in planning, conducting, and synthesising user research that directly impacts product direction and user experience.This is a fantastic opportunity to build a meaningful career in research and UXespecially if you''re eager to learn, take initiative, and grow your technical skills in a corporate yet agile product environment.Reporting into the Lead UX Researcher, this is a permanent full-time role, to be based in Chatswood Sydney head office, along with a hybrid home/office arrangement to support a healthy work-life balance.ResponsibilitiesAssist in conducting user research for products and features using qualitative and (optionally) quantitative methodsSupport small to mid-sized projects, guided by experienced senior researchersCollaborate with stakeholders to understand research objectives and align on key questionsAnalyse and synthesise data into actionable insightsAdvocate for user needs across design, product, and development teamsStay informed about competitor products and industry trendsHelp with research operations including participant recruiting and compliance processesRequirementsA degree in Psychology, Human Factors, Anthropology, Human Geography, or a related field.1-3 years of experience user research, preferably within a product or technology environmentFamiliarity with a variety of research methodologies (interviews, observations, usability testing, task analysis, etc.)Comfortable working in a collaborative, cross-functional settingCurious about complex systems like the legal industry (no legal background required!)Strong communication skills and a team-oriented mindsetEagerness to learn and develop your research toolkitWork in a way that works for youWe promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.Working for youWe know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:Discounted Health plan rate and Optical AssistanceLife assurance and income protectionOption to buy additional Annual Leave daysEmployee Assistance ProgramFlexible working arrangementsBenefits for you and your familyAccess to learning and development resourcesAbout the BusinessLexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services.If you are passionate about UX research and want to make a meaningful impact in the legal tech industry, we would love to hear from you! Apply today and be part of a team that is shaping the future of legal technology. Applicants are encouraged to include their Research Portfolio along with their updated CV and cover letter while submitting applications.LexisNexis, a division of RELX, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form.Please read our Candidate Privacy Policy. #J-18808-Ljbffr