Job Title

Be a part of sharing special places and shaping lasting memories with Australias leading experiential tourism business.About UsOur Rail Division, previously known as Great Southern Rail (GSR), operates Australias iconic rail journeys: The Ghan, Indian Pacific, The Overland, Great Southern, and Vintage Rail Journeys.There are very few global journeys considered national treasures, but our trains are, without question, iconic Australian experiences. From the moment our guests (and potentially you!) step aboard these legendary trains, you can feel it a spirit of adventure and a sense of something very special about to unfold.About Journey BeyondAustralias leading experiential tourism group, Journey Beyond, is privileged to operate 17 brands spanning the country, connecting guests to the land, and to each other. Headquartered in Adelaide, Journey Beyond formed in 2016 and now comprises tourism brands including: iconic trains The Ghan, Indian Pacific, Great Southern, The Overland; premium small-group outback operator Outback Spirit; eco-luxury lodge Sal Salis Ningaloo Reef; aquatic adventures Cruise Whitsundays, Rottnest Express, The Paspaley Pearl Farm Tour, Horizontal Falls Seaplane Adventures, Darwin Harbour Cruises and Journey Beyond Cruise Sydney; our tallest members, Melbourne Skydeck and Eureka 89; the historic Vintage Rail Journeys: The Telegraph Station in Alice Springs and Monarto Safari Resort.Joining the Journey Beyond family, you will play an integral role in supporting our business as we continue to share special places and shape lasting memories for our guests.About the RoleYour primary job is to ensure each and every guest has an experience of a lifetime. Together you will share special places and create lasting memories. Your days might include:A la carte restaurant serviceBar and lounge service including table serviceHousekeeping on-train carriagesLuggage handlingConcierge services at each arriving and departing terminalActing as a host for guests on off-train excursionsThese positions are physically demanding and will require you to work on your feet for long periods of time. You will also be required to work away from home for up to 7 days at a time.About YouTo be successful in this role, you will:Be passionate about the hospitality industry with a real commitment to delivering the best standards of customer serviceKnow your stuff; youve had fine dining or a la carte experience, been recognised for your strengths in guest service you see everything through a guest-centric lensHave an energy thats dynamic and you have fun when you work your smile will say it allShow a commitment to our luxury brandHave all the safety certifications we need, like an RSA and a Senior first aid certificate (or be willing to obtain)What We OfferGeneral discounts on Journey Beyond travel and experiencesAn attractive salaryStudy Assistance PolicyA career with opportunities for progression, transfers, and secondmentsEmployee Referral PolicyPrivate Health discountsEmployee Assistance ProgramDiscounts on Journey Beyond merchandiseParental Leave PolicyPurchased Leave PolicyHow to ApplyIf you are interested in this role, click ''apply now'' to forward an up-to-date copy of your CV.Your Rail Journey starts here!Apply now. Join us! #J-18808-Ljbffr