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Job Title


Patient Experience Officer - Volunteer Program


Company : The Alfred


Location : Melbourne, Victoria


Created : 2025-04-17


Job Type : Full Time


Job Description

Alfred Health is a leader in health care delivery, improvement, research and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory to inpatient and home and community-based services.Patient Experience Officer - Volunteer ProgramAn exciting opportunity/secondment has arisen within the PECE team for a person who is passionate about leading a volunteer program that fosters meaningful contributions of volunteers and improves the patient and staff experience at Alfred Health.Fixed Term ending April 2026Part Time at 64 hrs per f/n (4 days per week)Grade 4 AdministratorBased at The AlfredAbout the RoleWe are seeking a motivated and highly organised person to join Alfred Health''s Patient Experience and Consumer Engagement team as the Volunteer Coordinator. This role focuses on ensuring volunteer contributions are safe, meaningful, supported and responsive to organisational needs.Qualifications and Experience RequiredDiploma or Bachelor degree in a health and/or managementExperience in coordinating Volunteer programs and/or extensive experience in volunteer/consumer/community participation.Excellent interpersonal, written, and oral communication skills, including the ability to work in a consultative manner.Staff BenefitsGenerous salary packaging and novated leasing are available through MaxxiaOnsite child care services, a payroll deductible expenseOnsite staff gym, a payroll deductible expenseModern onsite library facilities, exclusive to Alfred Health staffAccess to health and wellbeing incentivesDiscounted health insuranceFor enquiries, please contact Robyn Wright, Improvement Coordinator Team Leader at robyn.wright@alfred.org.auApplications close at 11 pm Tuesday, 15th April 2025.Alfred Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce that reflects the community we serve. Applications from Aboriginal and Torres Strait Islanders are encouraged. In accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles (as determined by the departments risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption.Website: www.alfredhealth.org.au #J-18808-Ljbffr