Job Title

Are you an organised and proactive professional looking for your next challenge? Do you take pride in creating a smooth, welcoming experience for clients while keeping operations running seamlessly behind the scenes? If so, we have a fantastic opportunity for you.Aspira Business and Financial Services, a well-regarded multidisciplinary firm based in The Junction, is seeking a full-time Office Administrator to join our Newcastle team. This role is ideal for someone with at least three years of office administration experience who is confident, detail-oriented, and ready to be both the face of the firm and a key contributor to its daily operations. Youll support the broader team, coordinate internal processes, and manage reception as a secondary (yet important) responsibility.About UsEstablished in 2004, Aspira Business and Financial Services is a leading Australian firm dedicated to empowering individuals and businesses to achieve their financial goals. Our comprehensive suite of services includes accounting, business advisory, financial planning, insurance, mortgage, and finance.Our CultureAt Aspira, we foster a dynamic and supportive work environment that encourages professional growth and personal development. Our culture is built on collaboration, where diverse strengths and ideas come together to deliver outstanding client outcomes. Continuous learning is central to our ethos, with opportunities for skill development and career progression.Key ResponsibilitiesBased at the Aspira Newcastle Office (The Junction)Provide administrative support across the team, including meeting coordination, staff onboarding/offboarding, and internal communicationsBe the first point of contact. Greet clients with warmth and professionalism; a polished appearance is essentialMaintain internal systems by updating staff records, documents, and templates as required.Liaise with clients, respond to queries and uphold a high standard of service.Manage reception duties: answering and directing calls, handling mail, scanning, and general office tasks.Enter client details accurately into our CRM system.Assist with client onboarding, including preparing welcome packs and documentation.Monitor and maintain digital platforms; provide basic IT support before escalating issues.Support internal process improvements by helping roll out templates, checklists, and admin workflows.To Be Successful, Youll Bring:A willingness to be the "face" of Aspira, seated at reception while juggling key admin responsibilities.Minimum 3 years experience in office administration, ideally within a professional services setting.Confidence and initiative to take ownership of tasks and support the team.Strong organisational skills with attention to detail.Excellent written and verbal communication skills.Ability to build strong relationships with clients and team members.A proactive and positive mindset.Proficiency in Microsoft Word and Excel.If this opportunity sounds right for you, wed love to hear from you, apply now! #J-18808-Ljbffr