Job description:$148,113.00 per annum + 11.5% superannuationFull time, fixed term until 26/09/2025 (0.8 FTE will also be considered for this position)Wadawurrung / Geelong based role (hybrid work from home 3 days a week in office)About the roleAs the Claims Performance Manager Self Insurance, you will be responsible for the delivery of claims management audit services and overseeing claims performance for the purpose of supporting the assessment and approval of self-insurance arrangements within Victoria. Driving new business solutions and/or process improvements along with leading a talented team of technical specialists will also be a key focus for this position.Key accountabilities:Leading and supporting a team of technical specialists including providing support in performance planning, professional development & coaching.Undertaking analysis of claims management audit findings and related information to determine strategies to improve claims management performance for self-insurers.Providing high-level technical and policy leadership and advice on self-insurance regulatory programs to internal and external stakeholders.Developing and implementing operational policies and procedures to enable high quality claims management audit services.About youYou will have strong experience in claims management decision making, combined with leadership skills, demonstrated analytical skills and the ability to recommend improvements to business processes to deliver effective and efficient services. Your ability to plan, work collaboratively and provide highly specialised advice to stakeholders will be essential in this role. Additionally you will possess the following:A broad knowledge and understanding of self-insurance requirements, compensation practice, WorkSafe and Victorian Workplace Injury Rehabilitation and Compensation legislation.Demonstrated experience leading a technical, multi-disciplinary team.Excellent analytical, conceptual and problem solving skills with demonstrated ability to identify emerging trends and systematic issues.Exceptional communication, interpersonal, negotiation and presentation skills.Strong stakeholder management skills, with experience facilitating cross-organisational approaches to problem solving and a constructive approach to managing conflict and influencing.Working with usAt WorkSafe, our goal is for every employee to feel connected, safe, and valued within their team, for teams to feel appreciated in the workplace, and for WorkSafe to be respected in the community. We believe that a diverse workforce is essential for delivering the best outcomes for the Victorian community. We strongly encourage applications from all individuals, including First Nations people, people with disabilities, those from diverse cultural and linguistic backgrounds, and individuals of all sexualities and genders.Whats next?Applications close 11:00pm Wednesday 23rd April 2025. Click the link to apply, and join us in making a difference to Victorian lives. Only applications submitted via the WorkSafe Careers website will be considered. Preferred candidates will be required to satisfactorily complete a Nationally Coordinated Criminal History Check and/or other checks as required for the position as part of the recruitment process. Eligibility for ongoing employment with WorkSafe Victoria requires Australian or New Zealand citizenship or permanent residency. Due to the volume of applications received, individualised feedback will only be provided to candidates who progress to interview stage. For further enquiries please contact David Heaney via email david_heaney@worksafe.vic.gov.au #J-18808-Ljbffr
Job Title
Claims Performance Manager - Self Insurance