Be part of a company that is one of a kind in its culture, spirit and passion. Join a proud & growing team that offers quality, hassle free & affordable travel experiences.The OpportunityThe Account Manager will work closely with Business Development Managers to build and maintain product packages, as well as work with other teams to meet product partner, marketing, and customer requirements and help nurture and maintain positive, productive relationships with assigned product partners.This position will see you performing a key role in deal creation, supporting established merchant relationships and deal management tasks, and enabling TripADeal to create itineraries that make travel dreams come true!Organisational StructureYou''ll report to our Product Operations Manager, working closely with the wider Product team, other cross-functional teams across the business, and external vendors.This permanent full-time position is 100% onsite working from our Byron Bay HQ, working Monday to Friday, 8-4pm or 9-5pm - you choose!A Day in the LifeNurture and maintain positive, productive relationships with assigned product partnersEnhance existing relationships by working with the partner to devise new products and marketing strategiesWork closely with the BDM to secure package extensions, allocations and other post-live changes from product partners as required, in a timely and professional mannerWork with Operational teams (Customer Service and Logistics) to meet partner and customer requirementsTake ownership for resolving any issues that may arise with a specific product or package, by liaising with the partners involved to reach a solutionMonitor and analyse trends within the travel market and devise strategies to maintain a competitive edgeSupport the development and delivery of custom-built travel packages for specific national marketing strategiesEnsure partner communications are efficiently and effectively conveyed to other TripADeal departments as requiredMaintain a thorough understanding of global travel trends and seasonal booking windows and work strategically to leverage thisTo be a Front Running CandidateTertiary qualifications in Business, Travel or a related discipline, or equivalent demonstrated experiencePossess a professional and positive approach to supporting internal and external stakeholdersStrong account management skills with the ability to build and nurture relationshipsHigh attention to detail and accuracyDemonstrated experience with Excel and/or Google SheetsAbility to work collaboratively in a team as well as autonomouslyStrong written and verbal communication skillsAbility to stay calm under pressure and consistently meet tight deadlinesResults oriented with strong problem solving skillsStrong sense of ownership and ability to adapt to changeOrganised with the ability to prioritise and manage multiple projects simultaneouslyExperience in the travel industry (highly desirable)Salesforce or other CRM system experience (highly desirable)The successful candidate will be required to undergo a Qantas background checkWhy TripADeal?Competitive salary package, training & career progressionFun, casual work environment where shoes are optionalRegular social get togethersStaff travel discounts on air travel, accommodation and holidays$1,040 per annum of Subsidised gym memberships & corporate Fitness Passport accessNovated leasing and salary packaging availableEmployee Assistance ProgramSavings and discounts on groceries, shopping, entertainment, and moreVolunteer leave as part of giving back to the local communityGenerous parental leave support programSee your next destination as Account Manager for TripADeal? Your future pathway is just one click away. Apply now!Working with TripADealOur Core BeliefTravel is an experience that should be enjoyed by everyone and we''re proud to make it an affordable option for all. #J-18808-Ljbffr
Job Title
Account Manager (On-site), HQ