Job Title

Lead and inspire teams in a fun, guest-focused retail environment. Drive operations, team development, and create unforgettable in-store experiences.Store Leadership - Melbourne | MelbourneAbout the company:Are you passionate about creativity, connection, and delivering a truly memorable retail experience? My client is a beloved experiential retailer known for bringing joy, imagination, and personalisation into every interaction. With a strong emphasis on quality, fun, and emotional connection, they create moments that matter for guests of all ages. Their unique retail concept blends hands-on experiences with heartfelt gifting, making each visit unforgettable.About the role:Youll be the driving force behind an energetic and purpose-led team. This is a dynamic leadership role where you''ll oversee multiple operational touchpointsensuring everything runs smoothly while fostering a high-performing, guest-focused culture.From leading recruitment and managing rosters to supporting HR processes and team development, youll empower store teams to shine. Your day-to-day will involve analysing performance metrics, enhancing the in-store experience, and aligning operations with broader strategic goals. Youll also play a key role in areas like visual merchandising, shrinkage reduction, customer insights, and local marketingensuring each store embodies the spirit of the brand.Whats on offer:$75,000 + Super + Bonus StructureA fun, collaborative and values-driven team environmentStrong career progression within a globally loved brandEmployee perks and generous product discountsWhat experience youll need:Strong leadership skills with the ability to develop and coach diverse teamsBackground in recruitment, HR processes, and performance managementAbility to analyse KPIs and drive business outcomesPassion for customer engagement and delivering joyful, meaningful experiencesOperational know-how across visual merchandising, rostering, and shrinkage controlIf youre excited about leading with purpose in a creative, guest-focused environment, this role could be your perfect fit. Apply now or call Laura Jones on 03 9666 1505 for a quick confidential chat. #J-18808-Ljbffr