Get AI-powered advice on this job and more exclusive features.CEO at Leo Le Education | No.1 career coach | Helped over 300 International students landed their first professional jobs in Australia in past 2.5 years.Qualifications & experienceExcellent attention to detail and the ability to multitask effectively.Experience using basic computer programs such as Word, Excel & PowerPoint.Experienced at prioritizing tasks, following through to completion.Excellent written and verbal communication skills.Strong interpersonal skills with a positive "can-do" attitude.Tech-savvy with confidence in using Google suite apps (Gmail, Google Docs, Google Sheets).CRM experience (Smartsheet) is an advantage.Confidence in speaking over the phone.Have the mindset of getting things done.Student Visa and Temporary Visa holders are encouraged to apply.Tasks & responsibilitiesGiving feedback to student''s Workbook, fixing CVs, Cover Letters, Elevator Pitches for the students as per formats provided (Training will be provided).Preparing mock interviews for our clients including sending mock interview questions.Liaising with clients via phone, email, texting promptly to ensure they submit their work by our deadline.Following up with all our students to ensure they do their homework or tasks given.Updating student''s progress onto our CRM system (Smartsheet).Sending reminders for any assignments and warning letters to those who do not follow the program instructions.Responding and resolving our existing clients'' inquiries in a timely and accurate manner over the phone, LinkedIn, and texting.Sending and scheduling emails as requested.Clearing backlogged emails in a fast and timely manner.Answering inbound phone calls in a professional manner, gathering important information and updating on our CRM.Inputting new leads information into our CRM system.Creating Zoom links for our Job Coaching Program lectures and tutorial classes.Maintaining and updating the student database accurately and promptly.Onboarding new students and providing consultation for any inquiries.Ability to travel interstates for events. Accommodation and flight tickets will be paid for during those business trips.Companies will invest in your professional development. Seminars or webinars to upskill will be paid for as long as they benefit the company.For interested applicants, please send your application to leoleeducation@gmail.com.Seniority levelEntry levelEmployment typeFull-timeJob functionInformation TechnologyIndustriesEducation #J-18808-Ljbffr
Job Title
Client Support Coordinator