Job Title

SGAC is seeking an enthusiastic and details-oriented individual to provide efficient and accurate administration of all membership processing, direct debit payments and account management. This is a short-term opportunity for internal applicants only. The term will be from 9 June 2025 11 July 2025.The day-to-day:Sending out email correspondence to current and new members including absentee communications, debt collect and account enquiries.Processing and actioning member forms ensuring accuracy in data input and completion of all required registration processes.Processing all member time holds, suspensions and refunds in line with policies and procedures.Providing reporting and governance to managers as required.Providing support, guidance, and development of staff with complex account matters.Processing all Service NSW vouchers (Active Kids and First Lap) and allocate funds onto member accounts via our internal CRM system.Our Perfect Fit:Strong computer skills.Demonstrated knowledge of XR Operating System.Excellent knowledge of SGAC memberships (gymnastics and aquatics programs).Strong problem-solving skills, data analysis experience and multi-tasking skills.Demonstrated experience in effective debt management and customer accounts.Must have a strong work ethic and display a strong sense of urgency.Display a positive "can do" attitude.Ability to communicate effectively both verbally and in writing to varying customers.Ability to work independently and within a team in a fast-paced and high-volume environment with emphasis on accuracy and timelines.APPLY NOW! #J-18808-Ljbffr