Job Title

NEPEAN Belting Queensland offers Australian-approved products that complement our high-quality conveyor designs. BOTON Belting was selected for their strong industry reputation, global presence, innovation, environmental sustainability, and significant cost savings. Additionally, our team provides expert supply and installation of Richwood Conveyor Components which enhance conveyor efficiency by maintaining belt cleanliness and reducing operational disruptions with the use of premium and long life products.Position Overview:We are currently seeking a highly skilled Service Coordinator & Supervisor to join our team in Slade Point. You will be the face of NEPEAN Belting QLD representing/maintaining our products and services offered to industry. You will engage with our current client base to continue to support existing products and services.Learn from the leaders in the Conveyor space. Over 30+ years operating and servicing Australian customers.Key Responsibilities:Represent NEPEAN Belting as the primary point of contact with our customers for belting services activities in your designated area.Follow up regularly with customers on all quoted opportunities and possible new business.Offer assistance and explanation when difficulties arise, ensure complaints are followed up and that satisfactory solutions are obtained for both the customer and the company.Schedule, organise personnel, equipment and materials required to undertake works that NEPEAN Belting have been engaged for in your designated area.Manage after hours support to the customers in your designated area.Seek new opportunities to grow the service team in your designated area with support of the management team.Support our belt cleaner business through identified opportunities for sales and supply agreements.Support the new and refurbishment belt business through identified opportunities for sales and supply agreements.Support the aftermarket business through identified opportunities for sales and supply agreements.Prepare and manage quotations for customers utilising the NEPEAN Belting formatted Sales Systems and Processes.Manage and process received orders utilising the NEPEAN Belting PRONTO ERP package including but not limited to management of financial budgets, processing purchases, and managing documentation within each project.Participate in all internal scheduled meetings and report on activities in your designated area.Develop, maintain and apply a high level of knowledge for site service activities.Ensure activities comply with legal and ethical standards as well as company policies.Skills and Experience:Demonstrated conveyor belt maintenance and repair knowledge (5 years)Exceptional communication and interpersonal skillsThe ability to strategically evaluate and solve problems.Strong attention to detailPersistence and TenacityAdaptability and FlexibilityWork personality strongly aligns with NEPEANs DNAHigh risk work license for some or all the following: dogging, rigging, working at heights, working in confined space, elevated work platform, forklift.Documented evidence for working unaccompanied in an underground coal operation highly regarded.What We Offer:Competitive salary based on experienceHybrid role - site and town based!Family friendly team and environmentFlare employee benefits including novated leases, discounts on private health, home internet and more!A supportive work environment where your contributions are valued.30+ years of conveyor knowledgeIf you are a motivated and reliable Sales Professional looking to make your mark in a dynamic team, wed love to hear from you! Apply now to join Nepean Belting and help drive our success forward.Nepean Belting is an equal opportunity employer, and we encourage applicants from all backgrounds to apply. #J-18808-Ljbffr