Job Title

Company DescriptionNovotel Melbourne South Wharf features golden 26 level tower with 347 accommodation rooms & suites, Mr. Carpano Dining and Bar and Allora Caf. The hotel is complemented with direct access to the Melbourne Convention & Exhibition Centre (MCEC), the Southern Hemisphere''s largest meeting space and adjacent to the DFO centre, with 180+ retail brands.Job DescriptionThis is a great opportunity to demonstrate your customer service and eagerness to develop skills across a wide range of food and beverage operations.Creating exceptional guest experiences by providing great customer service and memorable moments.Efficiently taking orders and serving food & beverage for restaurant, caf and in-room dining.Breakfast service including buffet and a la carte, and maintaining presentation of the restaurant.Assisting guests with questions and menu recommendations.Working collaboratively with the team to ensure smooth running of the service period.QualificationsPrevious experience in a similar role, with hotel experience is an advantage.Knowledge of beverages including barista coffee, cocktails and wines to be able to maximise average spend.Ability to work in a fast-paced environment, with attention to detail.Interest in making genuine connections with guests and colleagues.Availability to work varied shifts including early morning, late evenings, weekends and public holidays.Current Responsible Service of Alcohol and Food Handling, or willing to obtain.BenefitsBe a part of a global hospitality company and explore Accors limitless possibilities.On-the-job training and mentorship.Accessing pathways for career advancement and personal development within Accor.Enjoy exclusive Accor discounts and global benefits. #J-18808-Ljbffr