Job Title

Employment type: Casual (Multiple Positions Available)Remuneration: $47.95 Hourly RateLocations: Wyndham Cultural Centre, Encore Events Centre & Wyndham City Civic Centre (This role is required to work across multiple locations throughout the Wyndham Municipality)About the roleAs a member of the Technical Services team, this position provides essential technical support for events and performances at all venues managed by the Cultural Venues Unit. The Technical Support Officer plays a role in assisting hirers, producers, and performers by ensuring they receive high-quality technical support for their events.Key responsibilities of this role include the skilled operation of venue systems, which encompass lighting, audio, audiovisual equipment, hybrid meetings, and fly systems. The officer will facilitate the setup and breakdown of events, ensure that backstage areas are fully operational, and maintain technical equipment to the highest standards.The role involves a blend of hands-on technical work and some administrative tasks, all aimed at ensuring the smooth running of events while upholding safety and compliance within the venues. This position is part of the Cultural Venues Unit under the Arts, Events, and Cultural Venues Department of the Planning and Liveability Directorate. The team is dedicated to providing exceptional technical and customer support, ensuring that venues meet the operational needs of performers, hirers, and audiences.Reporting to the Team Leader of Technical Services, this role requires collaboration with other technical, operational, and administrative staff. While the position does not have direct reports, there may be opportunities to supervise resources or provide on-the-job training to colleagues.This is a casual position, with hours scheduled according to operational needs. After-hours and weekend work will be necessary due to the nature of events and performances. Flexibility in working hours may be available. The role involves working across the Wyndham Cultural Centre, Encore Events Centre, and Wyndham City Civic Centre, requiring travel between these sites.What your day will look likeDeliver hands-on technical support for events and bump ins/outs, including the set-up and operation of lighting, audio and stage systems during rehearsals and performances.Providing high levels of customer service to users of the venue, addressing any technical issues that arise.Conduct regular maintenance and safety checks on technical equipment to keep systems reliable and functional.Maintain safe and organised backstage and technical areas, ensuring all spaces are performance-ready with all gear stored appropriately.Support hybrid online meetings by managing live streaming systems.Document any incidents or issues that arise during the day for future reference and safety compliance.What you will bringTechnical Theatre Qualifications (lighting, audio & visual) equivalent to a trades certificate, Certificate III, or an equivalent combination of relevant experience and/or education training as demonstrated by a candidates knowledge, skills and prior experience.Experience working in the theatre or entertainment industry in backstage technical operations.Proficiency and ability to troubleshoot various technical systems including, but not limited to, computerised lighting desks, intelligent lighting fixtures, audio mixing consoles, radio microphones, audio visual equipment, live streaming systems and counterweight flying systems.Desired qualifications: Elevated Working Platform (EWP), Dogging/Rigging License, First Aid.If you progress past the interview stage, you may be required to complete pre-employment screening, which may include police checks, a medical, qualification verification, and an Australian work rights check.How to applyPlease apply online by submitting your resume and cover letter outlining your suitability for the role via the provided link.Applications close at 11:59PM on Sunday 27 April, 2025.If you have further role-specific questions, please contact Tara Ridley, Team Leader Technical Services on 0439 673 495. #J-18808-Ljbffr