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About UsAt Aruma, we believe in the power of diversity and inclusivity. Our mission is to defend human rights and create a world where every individual is treated with dignity and respect. We''re committed to building a team that reflects the rich tapestry of humanity.People love to work at Aruma because they get the satisfaction of knowing they are supporting people to live a great life, the life they want, the life they choose. Aruma is BRAVE. That''s what makes us a trailblazer; being part of our team means you need to meet our BRAVE behaviours (Bold, Respectful, Authentic, Value Teamwork, Excellent).We strongly encourage candidates with a disability to apply. We believe in the power of diverse perspectives and experiences in driving meaningful change and advancing human rights for all.About The RoleWere looking for a dedicated and motivated Contracts Administrator to join our Business Enterprises team a dynamic and inclusive workplace that champions diversity and empowers people with disabilities to work alongside skilled team members, delivering top-quality products and services to our commercial customers.In this role, youll play a key part in supporting our Integrated Facilities Management (IFM) team nationwide, providing essential contracts administration and ensuring our operations run smoothly and meet customer expectations. Working closely with senior leadership, youll be instrumental in managing contract requirements, supporting tender processes, producing high-quality reporting, and helping us maintain our strong reputation for service excellence.Youll thrive in this role if you''re passionate about customer service, love working with data and systems, and want to be part of a team that values safety, quality, sustainability, and inclusion. Success here means going beyond administration youll contribute to a high-performing and positive work culture, support innovation, and help deliver services aligned with ISO standards including ISO 9001 (Quality), ISO 14001 (Environment), and ISO 45001 (WHS).Whether youre reviewing customer contracts, producing reports that drive performance insights, contributing to environmental improvements, or collaborating across teams to support continuous improvement, your work will be valued and impactful. Youll also enjoy opportunities to develop new skills, support exciting projects, and help shape a business thats proud to be an Employer of Choice for people with disabilities.If youre ready to bring your attention to detail, strong communication skills, and passion for making a difference to a team that truly lives its values wed love to hear from you.Why Youll Love This RoleDrive Real-World Impact: As the Contracts Administrator, youll play a critical role in supporting inclusive employment by ensuring our Integrated Facilities Management contracts run efficiently and meet high standards. Your attention to detail and dedication will help deliver meaningful opportunities for people with disabilities to contribute to high-quality commercial outcomes.Be the Backbone of Service Excellence: Youll be at the centre of contract reporting, billing, and performance analysishelping the team exceed customer expectations while maintaining compliance with ISO 9001, ISO 14001, and ISO 45001 standards. Your work will directly influence service quality, safety, and environmental outcomes across our national operations.Grow in a Purpose-Led Organisation: At Aruma, your professional development matters. Youll be supported with opportunities to refine your reporting, analytical, and system skills while contributing to innovative projects and continuous improvement initiatives. Youll be part of a team that values collaboration, celebrates impact, and lives its commitment to people and purpose every day.Benefits of working with Aruma!Salary Packaging: Access to NFP salary packaging up to $15,900 for living expenses and additional $2,650 for meal and entertainment expenses each year tax-free.Fitness Passport: Access to subsidised Gym membership.Employee Assistance Program: Free confidential service including Money Assist, Legal Assist, Family Assist, and Nutrition/Lifestyle Assist.Training: Opportunity for Cert IV accredited training through our RTO.Discounted Health Insurance: Access to a range of discounted health and wellness services through Bupa.Recognition & Rewards: Recognition for your hard work through BRAVE Reviews and our annual BRAVE Awards night.Job Satisfaction: Through making a real difference in peoples lives within a values-driven organisation.About YouA commitment to the Aruma Code of Conduct.Excellent organisational and administration skills, with demonstrated ability to understand customer contracts to meet contract reporting obligations.Ability to engage all internal stakeholders, providing appropriate coaching and supervision to achieve agreed outcomes.Excellent written and verbal communication, with sound negotiation skills, able to resolve conflict and assess when to escalate issues.Excellent analytical and computer skills (MS Office, SharePoint).Demonstrated ability to adapt to changing business needs, adopting new systems and technology to support business and customer requirements.Sound project management skills with the ability to use appropriate IT systems to facilitate business performance outcomes.Excellent communication and negotiation skills with demonstrated ability to adapt communication style to differing needs.Experience producing high-quality professional business documents.Hold current or willingness to obtain relevant regulatory requirements (as per role and/or State).Nice to haves OR DesirableKnowledge of Facilities Management software Urbanise with demonstrated experience in the field services management module.Intermediate to Advanced Excel Proficiency.Experience with preparing quotation and costings associated with contracts and tender submissions.Project management experience will be well regarded.Ready to make a change? Apply Now!Please contact talent@aruma.com.au if you require further information.Only applicants with the right to work in Australia will be considered. Shortlisted applications will be required to undergo pre-employment probity checks i.e. Police Check and NDIS Worker Screening. We will be actively shortlisting during the advertising period and reserve the right to close this advert prior to the advertised closing date. #J-18808-Ljbffr