Job Title

Senior Manager - Hardware & Commercial (AU)Posted: 07/04/2025Closing Date: 20/04/2025Job Type: Permanent - Full TimeLocation: South Wharf, Melbourne, 3006Job Category: Manufacturing & IndustrialABOUT USAt Orikan, we make solutions that are used by government, education, health and corporate organisations to provide smart, adaptable services to their communities across Australia, New Zealand, the Pacific and the US. Our technology is found in an array of applications and hardware that enable parking, payments solutions and monitoring of facilities and equipment, permit management and smart mobility.ABOUT THE ROLEThe Senior Manager - Hardware & Commercial (AU) reports to the Chief Operating Officer and is responsible for the operational, logistical and commercial management of Orikan''s technical hardware product lines (including parking meters, in-ground sensors, Touch-N-Go NFC terminals, hand held printers, license plate recognition cameras) in Australia. This role encompasses managing a small team responsible for leading the logistical procurement, warehousing, deployment, installation and maintenance of Orikan''s hardware parking services technologies.Overseeing a budget of approximately $8 million, the role is also responsible for leading the negotiation and management of 3rd party contracts, ensuring commercially sound outcomes for Orikan, its customers and the communities we serve.In close partnership with our customer account management team, technology, implementation and operational production teams across Orikan, the role will take accountability for:Contract & Vendor Management: Negotiate and manage contracts with subcontractors and vendors, ensuring compliance with service level agreements (SLAs) and key performance indicators (KPIs) while developing new contract services models as required.Client Engagement: Manage relevant relationships with clients through deployment and ongoing maintenance phases of Orikans hardware providing reporting and regular updates that contribute to the continuing health of these partnerships.Commercial Contribution: Lead estimation & scheduling of new work for tender and bidding activities, including overseeing the delivery of new customer projects.Logistics: Oversee the procurement, warehousing, deployment, installation, and maintenance of relevant hardware to ensure efficient logistical management and optimal performance in line with budget and cost-reduction targets.Leadership: Lead and manage a small team fostering a supportive, collaborative and high-performance work environment through setting clear goals, providing regular feedback and developing individual capability.Budget Management: Oversee and manage a budget of approximately $8 million, ensuring financial efficiency and alignment with organisational goals.Data Analysis: Collect and analyse data related to performance, resource utilisation, and financial metrics providing regular reporting on the same. Utilise data-driven insights to make informed decisions, optimise delivery, and drive continuous improvement activities.Communication and Collaboration: Facilitate collaboration and communication across the different delivery teams and departments within Orikan ensuring that activities and initiatives are aligned with each other.Technical Oversight: Provide technical leadership and strategic direction for the management of Orikans hardware in AU, working closely with NZ colleagues to drive greater synergies across both geographical and product dimensions.ABOUT YOUYou''ll bring to the role your significant practical experience in a similar role, ideally within the parking sector or other hardware tech-related industry along with:Data and Analysis: Strong analytical and problem-solving skills including the ability to utilise technology to model, track and report on operational and budget activity.Communication: Excellent communication and interpersonal skills including the ability to influence others at all levels internally and externally to mutually beneficial outcomes.Commercial Acumen: Strong understanding of commercial principles and the ability to apply them in a technology and logistics environment with a proven track record in managing budgets, teams, and subcontractor relationships.Contract Negotiation: Proven experience in negotiating contracts and managing large subcontractor relationships.People Leadership: Demonstrated ability to lead, manage, and develop a team of professionals.Technical Background: Solid background in logistics, with specific experience in managing technical hardware.Relationship Management: Experience in managing relationships with subcontractors, including tracking performance to SLAs and KPIs.Outcome Orientation: Demonstrated ability to manage projects and operations to achieve targeted outcomes. #J-18808-Ljbffr