Job Title

VAURA fuses the precision of reformer pilates with the dynamic power of athletic training. Classes are designed to energise every cell of your body with neon lights, mirrored ceilings, upbeat music and empowering instructors. We''re bringing inspiration without eye rolls so you can switch off, zone out and awaken within.At the core of VAURA''s philosophy is a commitment to excellence. From our premium studio design to our world-class trainers, every element is crafted to inspire. We created an electrifying class that defies the ordinary. Our innovative approach challenges conventional fitness norms, pushes boundaries and redefines outdated perspectives of pilates.VAURA was originally founded in Sydney in 2017 and now has six studios across the globe, spanning 3 countries with more on the way!THE ROLEWe are looking for a Studio Manager to lead our VAURA Double Bay studio, ensuring smooth day-to-day operations while driving team performance and delivering an exceptional client experience. This role is pivotal in maintaining our brand standards, fostering a welcoming and professional environment, and ensuring that every client interaction reflects VAURA''s commitment to excellence.The ideal candidate is highly organised, proactive, and thrives in a fast-paced environment. With a passion for leadership and operational efficiency, you will oversee the VAURA Concierge team, manage client relationships, drive engagement through social media and promotional campaigns, and maintain the studio''s premium standards.ResponsibilitiesStudio Operations & Client ExperienceFull-time role, which requires early mornings and some eveningsOversee daily studio operations to ensure seamless execution of the VAURA experience and concierge servicesProvide outstanding customer service, handling client inquiries and concerns efficientlyMonitor and improve client retention through CRM tools and engagement strategiesEnsure studio and equipment maintenance meets high cleanliness and functionality standardsTeam Leadership & DevelopmentLead, train, and mentor the VAURA Concierge team, fostering a collaborative and high-performance cultureManage team rosters and schedules for optimal efficiencyOversee team performance metrics and ensure service excellence across all interactionsSales, Marketing & Community EngagementDrive membership growth and retention through strategic promotional campaigns and challengesActively manage the studio''s social media presence (Instagram), creating and posting content, responding to messages, and engaging with the communityDevelop partnerships with local businesses and vendors to enhance brand visibility and client offeringsFinancial & Administrative ManagementMaintain budget oversight, tracking expenses and optimising studio resourcesEnsure compliance with VAURA''s business policies and operational standardsPrepare performance reports and insights for upper managementRequirementsOur ideal candidate will have...Passion for Health & Fitness: While you don''t need to be a Pilates instructor, a strong appreciation for fitness and wellness is essentialLeadership Experience: Proven background in leading teams within the fitness, hospitality, or retail industriesStrong Organisational Skills: Detail-oriented with the ability to manage multiple priorities efficientlyAdaptability & Initiative: Capable of working independently in a dynamic environment, problem-solving on the goExcellent Communication Skills: Ability to connect with clients, staff, and stakeholders professionally and effectivelyTech-Savvy: Comfortable using CRM platforms, scheduling systems, and social media for business growthBenefitsFIT & VAURA are committed to offering:Competitive salary and performance incentivesA dynamic and supportive team environmentOpportunities for professional growth within a rapidly expanding brandBe part of a premium fitness brand that prioritises excellence and communityEnjoy unlimited access to VAURA''s world-class Reformer classes as part of your employment benefitsFIT is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. #J-18808-Ljbffr