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As a global leader in innovative and sustainable building solutions, Holcim are enabling greener cities, smarter infrastructure and improving living standards around the world. With sustainability at the core of our strategy, we are becoming a net-zero company, with our people and communities at the heart of our success. We are driving circular construction as a world leader in recycling to build more with less. It''s all thanks to our 70,000 talented people around the world who are passionate about building progress for people and the planet through four business segments: Cement, Ready-Mix Concrete, Aggregates and Solutions & Products.Holcim locally has been servicing the infrastructure, construction and mining industries for more than 110 years and employs over 3,000 staff across 300 sites. Part of the world''s largest construction materials company, we are the leading supplier of concrete, aggregates and precast products.The Holcim Australia Aggregates business operates over 70 quarry sites producing hard rock, sand and gravel materials essential for the construction industry.About the opportunity:In this key role you will be responsible for Aggregates sales across your territory in a true end to end account management role. You will deliver the agreed sales targets and business goals within the assigned accounts through maintaining a structured contact plan that is continually tailored to establish and improve relationships with new and existing customers. You will also develop Key Account & segment strategies aligned with key customer objectives & trends.It is an autonomous role, offering you the chance to truly manage your own customer accounts within a supportive management setting. Holcim set realistic targets and goals for the role and reinforce a positive culture focused on the recognition of effort and reward for achievement and development.Duties and responsibilities:Develop and maintain a structured customer contact plan within the allocated accounts in line with allocated budget targets.Maintain and enhance positive working relationships with assigned customers to build customer loyalty and maximise the likelihood of winning future business.Identify and thoroughly follow up all new business, product and/or project opportunities within the existing customer base.Resolve customer issues, disputes and/or complaints, both onsite and offsite, in a prompt and professional manner. Enrol relevant internal staff and ensure accountabilities are clearly defined to resolve the issue satisfactorily.Ensure all customers are trading within their allocated credit limits and continually identify and assist in managing risk.Proactively promote the full product and service range within the territory to maximise up-sell and cross-sell opportunities.Identify appropriate new business opportunities and/or projects within the allocated territory and generate, qualify and convert new leads and/or projects in line with allocated budget targets.Ensure all tenders and quotes for projects are carried out in accordance with the approved processes.Working collaboratively across business functions (Operations, Technical and Logistics) to maximise business performance.About You:Experience in B2B sales/ account management ideally gained within the Concrete/ Construction/ Building Materials or related sectors (preferred).Strong written and verbal skills with the ability to communicate openly and effectively with stakeholders at all levels.Ability to work autonomously and with high level time management skills.Well-developed interpersonal skills and be able to build rapport.A high proficiency in Word, Excel, PowerPoint, SAP and other systems required to do the role effectively is required (such as CRM and tender portals).A strong team player with strong interpersonal and communication skills.A well-developed understanding of the importance of and ability to effectively communicate and build relationships both externally and within the business.The ability to put together solutions that add value for your customers.This is an outstanding opportunity to join our high performing team and to contribute to our world leading business.Why Holcim?We will invest in your growth, providing you with direction, leadership, and recognition with supportive management setting realistic targets and goals. We will value your contribution and nurture your personal and professional development in a culture focused on the recognition of effort and reward for achievement and an inclusive and friendly team environment.We don''t just offer jobs - we offer long term careers with a deep and diverse structure which affords a great number of cross functional pathways available as you progress your career so if you''re ready to take your career to the next level and join our dynamic team of professionals, we want to hear from you.Apply now!Candidates must hold valid Australian work rights with no restrictions on employment duration or hours.Holcim will not accept unsolicited resumes from third party recruiting agencies in response to job postings. #J-18808-Ljbffr