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3 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Make a difference in patient careBe part of a dynamic, supportive teamEnhance healthcare delivery and processesManage elective admissions, liaise with patients and staff, and optimise Waiting Lists. Deliver quality customer service with empathy. Apply Now!Employment Type: Permanent Full TimePosition Classification: Administration Officer Level 3Remuneration: $68,338.79 - $70,468.72 per annumHours Per Week: 38Location: Westmead HospitalWhere you''ll be workingWestern Sydney Local Health District (WSLHD) provides high quality healthcare to diverse communities, guided by values of collaboration, respect, and empowerment. Join a team dedicated to better health services for Western Sydney and beyond.Serves Auburn, Blacktown, The Hills Shire, Cumberland, and Parramatta LGAs.Offers primary, secondary, and tertiary health care.Supports over a million residents in the Greater Western Region.Committed to innovation and patient centered care.Strong focus on collaboration and respect in service delivery.Empowering teams to make a lasting impact.What You''ll Be DoingJoin our Admissions and Bookings Office to manage waiting lists and elective admissions with a focus on providing excellent customer service.Processing Recommendation for Admission formsBooking appointmentsLiaising with medical and administrative teamsMaintaining patient confidentialityEnhancing service deliveryHow To ApplyApply online by submitting your resume and addressing the criteria listed below by providing examples that demonstrate your ability before the closing date.Selection CriteriaRelevant experience in admissions and bookings processes.Experience with computerised patient administration systems.Sound knowledge of NSW Health ''Elective Surgery Access'' Policy Directive (PD2022_001).Experience in a customer service role demonstrating effective interpersonal skills.Demonstrated ability to work productively within a team, and to work autonomously when required.Demonstrated time management and organisational skills to manage competing priorities.Demonstrated understanding of Medical Terminology.Requisition ID: REQ558054Applications Close: 27th April 2025Need more information?Discover more about the application process.Review the detailed Position Description for insights into role requirements and criteria.Explore the selection process, employment checks, outcomes and notifications.For inquiries about the role, contact Alexandra Allen on Alexandra.Allen@health.nsw.gov.au.People with disabilities who meet the selection criteria are encouraged to apply; and where required, WSLHD will implement reasonable adjustment consistent with industry standard.Aboriginal and/or Torres Strait Islander people are encouraged to apply. Stepping Up aims to assist Aboriginal job applicants by providing information about applying for roles in NSW Health organisations. For more information, please visit Stepping Up.Westmead hospital car parking allocation model is changing. There is a waitlist for parking for new staff commencing at Westmead Hospital. This does not apply for staff with disability.Please note: To be eligible for permanent appointment to a position in NSW Health, you must have an Australian citizenship or permanent Australian residency.#S-DNISeniority levelEntry levelEmployment typeFull-timeJob functionEducation and TrainingIndustriesHospitals and Health CareReferrals increase your chances of interviewing at Western Sydney Local Health District by 2x. #J-18808-Ljbffr