Job Title

Senior Unified Communications EngineerPerth, Australia 9 Apr 2025Need to be AU Citizen or have your Permanent Resident VisaOur WhyDatacom works with organisations and communities across Australia and New Zealand to make a difference in peoples lives and help organisations use the power of tech to innovate and grow.About the Role (your why)The Senior Unified Communications Engineer is responsible for providing onsite and offsite IP voice/UC support for our clients environment and assisting with day-to-day issues and troubleshooting to ensure optimal business operations. This role is based in Perth Australia and will be based at the customers premises.What youll doPreparing site design documentation for new sites, including specifying equipment and site parameters under supervision.Managing the integration of new sites into the operational network.Monitoring and managing the performance of all or part of the network and performing reconfiguration work as required.Planning and executing large scale network changes.Keeping the Team Leader informed on all design and performance issues within relevant responsibility guidelines.Completing special projects as required, including new technology evaluation tools, development practices and procedures.On-site at a customers premises 5 days a week in PerthWhat youll bringKnowledge of industry standards and government regulations relevant to data communications / networking.5+ years experience in a field related to voice and UC support.Strong knowledge of one or more of the following:Solid skills in Voice and UC Engineering and technologies (Webex)Cisco Call ManagerUnity ConnectionCisco CUBEsCisco VCSCisco unified attendant consoleUCCX- Cisco contact centre expressCisco - CCNA, CCNP or CCVP, Cisco VCS qualifiedAbility to work closely within a team.Effective presentation skills with the ability to convey technical information across various levels.Ability to work with and contribute to collaborative teams to achieve organisational goals and objectives.Professional or tertiary qualifications in Communications Engineering, Electronics Engineering or equivalent.Why join us here at Datacom?Datacom is one of Australia and New Zealands largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It''s our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. Youll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.We operate at the forefront of technology to help Australia and New Zealands largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.Apply now About DatacomDatacom is Australasia''s largest homegrown tech company. We help our customers and communities navigate the complexity of this ever-changing world by connecting people and technology.Our people make the difference. Over 6,000 of our people across our multiple locations around the world follow their passions and share their experiences to help our customers, from large government agencies to commercial businesses, to transform their organisations and solve their greatest challenges.We build and operate sustainable solutions, and create and support bespoke IT systems and processes. You''ll get the chance to be a part of our many projects that help the community and enhance businesses while working with over 200 tech partners.From data centres, software engineering, and application management, to payroll, human resources, and call centres, were committed to hiring, developing, and promoting the best talent from a diverse range of backgrounds. #J-18808-Ljbffr