Job Title

Were Hiring: Sales & Customer Service RepresentativeAt Hab Shifa, were dedicated to advancing natural health and wellness through products that are backed by science and built on integrity. Our growing range of innovative health solutions is designed to support the wellbeing of individuals and families. As we continue to expand, were looking for a dynamic, motivated Sales & Customer Service Representative to join our team.This role will have you on the road visiting clients and in the office supporting customers, making it perfect for someone who loves variety and meaningful connections.Sales & Business DevelopmentVisit health food stores, pharmacies, and distributors to promote our productsBuild and maintain strong relationships with retailers and partnersIdentify new pharmacy chains and sales opportunitiesManage and follow up on wholesale inquiries and pricingProvide marketing support and staff training to stockistsRepresent Hab Shifa at local and interstate trade shows and exhibitionsCustomer ServiceHandle customer inquiries across phone, email, and social media (Meta, TikTok, Instagram)Engage and build brand loyalty through social interactionsUpsell and cross-sell products where relevantCollect and share customer success storiesKeep accurate records of customer interactions and feedbackAdmin & CRM ManagementMaintain and update CRM and stockist databasesLog sales visits, calls, and follow-upsWelcome visitors to our Hallam officeSupport the team with inbound sales processing and internal projectsQualifications35 years of sales/business development experience (preferably in health food or pharmacy)1+ years in customer service or adminStrong verbal and written communication skillsResults-driven, proactive, and self-motivatedComfortable creating basic content for social mediaPassion or interest in natural health is a bonus!BenefitsGreat employee discounts on our productsReal career growth opportunities in a growing health brandSupportive, team-focused cultureTravel Australia representing a brand you believe inFull-Time | Monday to Friday | Occasional travel required for trade shows and exposSeniority levelMid-Senior levelEmployment typeFull-timeIndustriesHealth, Wellness & Fitness #J-18808-Ljbffr