Job Title

At RACV Healesville Country Club & Resort, in Victorias Yarra Valley surrounded by wineries, restaurants, and walking trails, enjoy the best of tourism and have room to grow in a changing industry that''s yours to shape. Join our supportive leisure team whose job it is to help people live their best lives whether theyre on holiday, visiting an attraction or treating loved ones to a special experience.The roleChallenge yourself, inspire others, make a difference it all starts here. At RACV, were proud to be there for every guest. As part of our Food and Beverage Team, youll be essential in ensuring our guests have an excellent experience. Were looking for a Supervisor who is proactive, has a can-do attitude and a 5-star approach to customer experience. When you join the journey at RACV, youll find more than just a job. Its your chance to be part of something bigger.A day in the lifeAs our Food and Beverage Supervisor, youll play a key role within our operations team. Were looking for someone who can assist our management team to coordinate service in our restaurants, ensuring all OH&S policies and procedures are being adhered to, resolving customer complaints, and guaranteeing the quality of work meets required standards.This is an excellent opportunity for a hospitality superstar to take their next step with a company that provides excellent career development opportunities.Youll be rostered to meet the peak and flow of business demands; shifts will vary across a 7-day rotating roster including evenings, weekends, and public holidays.Were offeringA competitive salary + weekend & evening penaltiesDiscounts on RACV products & services, including our portfolio of 8 resortsUniform provided + subsidised meals while youre on shiftWe are looking for someone who will live and breathe the RACV IACT values: Innovation, Accountability, Care, and One Team. In addition to:Previous experience in a similar leadership role, preferably within a 4-5* hotel environmentAbility to work across a range of events in a fast-paced environmentAbility to lead by example and inspire a large team to provide exemplary customer service through excellent communication skillsA passion for hospitality and a professional can-do attitude with the ability to anticipate member needsMust have availability and flexibility to work across a 7-day roster including weekends, evenings, peak holiday periods, and public holidaysA little about usAs Victorias largest member organisation, we have a powerful organisational vision: to improve the lives of Victorians by addressing their needs in the areas of mobility, home, and leisure.Our two RACV Clubs are an integral part of making this a reality. Located in Melbournes CBD and the Healesville region, our city centre Club is equipped with everything from conferencing rooms and accommodation to fitness facilities and a day spa. Available to both guests and Members (who enjoy discounted Member rates), theyve become valuable places to connect.Application processYou can learn more about the RACV at careers.racv.com.au. Applicants will be required to provide evidence of their eligibility to work in Australia and consent to a criminal record check.Submit your CV via the link below.At RACV, we believe that maintaining a diverse and inclusive workplace is an important element in our continued success. We want our people to feel welcome, supported, and appreciated for who they are and what they bring to our business. #J-18808-Ljbffr