We are Accor , a world leader in the hospitality industry represented in 110 countries and over 5,000 hotels globally. Placing people at the heart of what we do with more than 300,000 hospitality experts, nurturing passion for service and achievement beyond limits. Building on the strength of our teams, we personalise expert solutions to break new ground and reimagine hospitality to inspire new ways to experience the world. Purpose As Area General Manager, you will take on the crucial task of supporting your team of General Managers to deliver excellence across a portfolio of properties on the Gold Coast. This position demands a keen focus on every department, requiring you to be actively engaged in operations and that of stakeholder management. Your leadership will shine through your own actions, as you guide, coach and mentor leaders. Primary Responsibilities Provide direct leadership, mentoring and guidance to the General Managers of each property, guiding and mentoring them to deliver on business objectives; Be responsible for leading and developing teams to ensure the profitability and success of properties; Lead the daily operations of your designated home property, driving performance outcomes and delivering strong operational results; Be instrumental in driving changes and improvements in performance and implementing strategies in line with business objectives; Create and build strong relationships with key stakeholders, property owners, guests and regional shared services; Maintain excellent product and service standards whilst maximizing revenue and balancing expenses; Focus on recruiting and developing a team that is engaged in driving a positive customer sentiment; Act as a liaison within the local community, representing Accor and fostering community engagement. Skills & Experience Extensive experience as a Hotel or General Manager, highlighting your comprehensive understanding of various departments and your adeptness in stakeholder management; You create environments where your team are encouraged and motivated to be their true self each day; Display confidence in your ability to cultivate strong relationships, effectively address challenging situations, and implement solutions that enhance service quality; Experience and capability to drive financial growth through skillful & thoughtful strategy; Comprehension of the key metrics that impact and grow hospitality businesses, using this knowledge to drive top line revenue and motivating your team to do the same; Past experience working with body corporates in an MLR setting is desirable; Hold current Real Estate licence (Class 1) (advantageous, not crucial). At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow''s hospitality. Accor is an inclusive company, building diverse teams across the globe. Everyone has a story and we want to learn yours. We invite you to APPLY NOW. #J-18808-Ljbffr
Job Title
Area General Manager