Job Title

About The RoleClient Service Coordinators at Abes Audio deliver outstanding service, consistently exceeding client expectations.In this role, youll oversee the production process, manage client emails and calls (we pride ourselves on fast responsesno chance to get bored!), quote jobs, enter voiceover scripts, cast voice talent, problem-solve, and collaborate with both audio engineers and clients to ensure every job is completed accurately.If you love a busy, dynamic working environment - you''ll love the role!We produce over 150 jobs daily (many with tight deadlines), and youll be an important part of the team coordinating this work.A paid day off for your birthday.The option of Hybrid work (after the first 12 months).RequirementsAt least 1 year of experience in an office-based roleIntegrityAdvanced troubleshooting and multi-tasking skillsDemonstrate a strong focus on customer serviceA good grasp of Australias geography, including states, time zones, and major citiesThe ability to learn quickly and retain that informationProficiency in English, with a good grasp of grammar & spellingA solid understanding of the Google suite of productsProficient in computer use and typingExcellent written and verbal communication skillsThe ability to work well and efficiently in a fast-paced environmentPlease address the questions below in your cover letter:How would you respond to a frustrating client with seemingly unreasonable demands?How do you balance managing new tasks with current ones?How do you handle negative feedback?What drew you to apply for this particular position?How do your skills match this job?Your application will include the following questions:Which of the following statements best describes your right to work in Australia?How would you rate your English language skills?Do you have customer service experience?Which of the following Microsoft Office products are you experienced with?What''s your expected annual base salary? #J-18808-Ljbffr