Job Title

Were committed to delivering a seamless customer experience, and we need a skilled Technical Support Specialist to help make it happen. Based in Auburn, NSW, this role is pivotal in ensuring were supporting our customer and maintaining service reliability.Ready to power up your career in a role that blends your IT and troubleshooting expertise with hands-on support and process improvement? Join Gilbarco as a Technical Support Specialist, where youll be the go-to expert for IT/networking, payment systems, and customer supportbacked by a collaborative team that values learning and development.What youll be doing:Troubleshoot hardware, software, and network issuesSupport payment processing systems and integrated systemsHandle ad hoc technical support requests from customersBuild and maintain technical documentation and SOPsParticipate in on-call rotation for after-hours supportExperience in payment processing, fuel industry or retail POS desirable but not essentialYou bring:A strong IT or engineering backgroundComputer literacySolid networking and troubleshooting experienceAn eye for detail and a love for solving tech puzzlesGreat communication skills and a customer-first mindsetWhy join us:Work from anywhere in AustraliaFlexible work arrangementsBe part of a supportive team that invests in your growthOpportunity to work across GVR and external networksWork on new and emerging technologies in the payment space and remote monitoring and management technologiesAs an equal opportunity employer, were strengthened by Inclusion + Diversity and are committed to creating an inclusive workplace. We pride ourselves on providing a work environment in which everyone is included and treated fairly with respect. We invite Indigenous Australians, candidates of all ages, diverse cultural backgrounds, people with a disability and members of the LGBTQIA+ community to apply. #J-18808-Ljbffr