Job Title

Customer Support - Alarms, Monitoring and CCTV Systems (Melbourne - Sunbury)Liaise with the Alarm Monitoring CentreRespond to phone and email queries from customersAssist clients with changes to their alarm and CCTV systemsWith considerable electronic security industry experience, this electronic security systems installation and service company based near SUNBURY/Melbourne provides customised electronic security solutions/systems to a wide range of businesses in Australia & NZ from various industries including hospitality, retail, construction and multi-site franchise businesses.The Role:We are seeking a highly organized and proactive Administrative Assistant to support our team with various administrative tasks. No two days are ever the same so the ideal candidate will possess strong communication skills, eagerness to learn, attention to detail, and the ability to multitask in a fast-paced environment.Key Responsibilities:Serve as the first point of contact for internal and external inquiries via phone, email, and in-person.Manage calendars and coordinate technicians from Australia and New Zealand.Create and manage new jobs in Simpro, processing work orders and purchase orders via Simpro software ensuring information is accurate and up-to-date.Assist the office team with organizing and filing project documents as required.Liaise with the Alarm Monitoring Centre to ensure that all keyholder and alarm zone information is complete and up to date.Support field technicians to coordinate service calls and installations.Maintain the Client Management database.Manage inbound/outbound deliveries of stock.Experience and Skills:At least two years of experience in a similar administrative role and ideally understand the security systems industry.An understanding of an Alarm Monitoring Software Package.Some data entry and database management experience.High-level written and computer skills.A problem-solving and common-sense mindset.Excellent administrative skills with a focus on detail.The Benefits:In joining this stable and successful security systems company you can enjoy the following benefits:Ongoing career development and training opportunities to enhance your skills and knowledge of the latest products and technologies in the industry as required.Be part of a friendly welcoming team that fosters an excellent work culture and environment.Please note that only Industry Experienced, Australian Citizens or Permanent Residents of Australia will be considered for this position.APPLY NOW & Send your resume or just text or call introducing yourself to Justin 0415 971 445 (we will need your resume)Remuneration & total salary package circa $80,000.00 pa negotiableThank you for your consideration...Justin LongAustralian Security Recruitment Pty LtdTEL- 1300 277 967MOB - 0415 971 445WEB-- Melbourne - Brisbane - Perth - Adelaide - Darwin - AucklandWE REPRESENT EQUAL-OPPORTUNITY EMPLOYERS, ASR AND OUR AFFILIATES ACTIVELY ENCOURAGE WORKPLACE DIVERSITY.DUE TO STRINGENT LICENCING REQUIREMENTS WITHIN THE AUSTRALIAN SECURITY INDUSTRY, ALL CANDIDATES MUST HAVE FULL/CURRENT SECURITY LICENCES AND UNRESTRICTED WORKING RIGHTS WITHIN AUSTRALIA IN ORDER TO APPLY FOR OUR ADVERTISED ROLES.Past industry-experienced candidates, fellow industry colleagues, and other known contacts are ENCOURAGED TO APPLY referrals of suitably qualified candidates are warmly welcomed. #J-18808-Ljbffr