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About UsThe Salvation Army is a Christian movement and one of Australia''s largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here providing support, safety, community, and opportunity.Why this role mattersThe Salvation Army (Salvos) Wendouree Corps is a Christian Church in the heart of Wendouree. We share the love of Jesus by caring for people, creating faith pathways, building healthy communities, and working for justice. The Salvos offer hope, purpose, and fulfillment for anyone seeking connection, guidance, social support and community.This position exists to perform customer focused retail tasks that support the daily operation of the store and the missional objectives of The Salvation Army. This will include the maximisation of sales and productivity to deliver surplus to support Corps activities. The thrift shop also exists as a valued mission expression of the ministry of The Salvation Army.About The RoleWe are seeking a values-driven Sales Assistant for our Wendouree Thrift Shop in Casual capacity. Reporting to the Thrift shop store manager, this is a Permanent Casual role, located in Wendouree, Victoria.You will successfullyProvide exceptional customer service in all areas of the store (shop floor, fitting room, register, etc.)Assist with marketing and promotional activities execution and coordinationProcess donations and ensure stock is on the shop floor at correct price pointsMaintain stores visual standards and ensure stock is organisedAssist with housekeeping activities to ensure timely completionFollow Work Health and Safety guidelines, including submitting safety incidentsEnsure site and personal security are maintained by all team membersPerform store opening and closing proceduresAdhere to secure cash handling and banking proceduresProvide direction, coaching, and guidance to team membersReport serious incidents as per established proceduresFollow procedures for all tasksPerform additional duties as required by managementYou will haveRelevant retail industry and/or customer service experienceDemonstrated customer service experience working in a retail environment with an ability to work collaboratively in a team settingSound presentation and communication skills (both verbal and written) with an ability to interact with a variety of peopleValues-Driven: Alignment with the values of integrity, respect, compassion, collaboration, and diversity.Ability to prioritise tasks and manage time effectivelyWhat We OfferThe Salvos offer eligible employees a well-balanced package of meaningful benefits including:Flexible working arrangements and a range of consumer discounts;Access to EAP and health & wellness initiativesOngoing training and development opportunities that enhance on the job skills and proficiency;Person-centred, values-based careers that have positive social and sustainable impactsMake a tangible difference to the lives of vulnerable people and communities.ConditionsCompensation is in accordance with General Retail industry Award 2010 Level 3How To ApplyIf youre passionate about making a difference and ready to join a team dedicated to creating positive change, please submit your resume and cover letter detailing your alignment with the requirements of the role. Together we can build a brighter future.The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.We value Integrity, Compassion, Respect, Diversity, and Collaboration. #J-18808-Ljbffr