Job Title

Deloitte Global | ATP End Point Security SpecialistDate: 7 Apr 2025Location: Sydney, NSW, AUDepartment: Enabling AreasJob Requisition ID: 37210 Great opportunity to work with decision makers at the worlds most innovative global consulting firmFlexible work arrangements work in a way that suits you best!Learn from the best in the businessDeloitte Global is the engine of the Deloitte network. Our professionals reach across disciplines and borders to develop and lead global initiatives. We deliver strategic programs and services that unite our organization.What will your typical day look like?Key Responsibilities:Operational Support: Provide 4th level support for incidents and requests related to endpoint health, including on-call work when required.Ticket Management: Monitor and handle tickets assigned to your support queues and be available to support any related major incidents.Product Expertise: Develop a deep understanding of the endpoint protection products you will be managing.Documentation: Create and maintain knowledge base documents and playbooks outlining end-to-end support procedures and inter-team workflows.Change Management: Support change management activities for product upgrades within the production environment, collaborating with in-house teams and third parties to ensure successful implementation.Escalation Response: Respond to escalations from Security Policy Management, GNOC, SOC, and Member Firms, assisting them with understanding endpoint protection products and support processes.Testing and Ad-Hoc Duties: Assist the technical lead/architect and security analyst in testing product upgrades and perform other job-related duties as assigned.About the team:Deloitte Technology works at the forefront of technology development and processes to support and protect Deloitte around the world. In this truly global environment, we operate not in "what is" but rather "what can be" to help Deloitte deliver and connect with its clients, its communities, and one another in ways not previously conceived.Enough about us, lets talk about you.Required:Experience with configuration and deployment of endpoint protection platforms (e.g., CrowdStrike, McAfee, Microsoft).Strong working knowledge of server operating systems (Windows Server 2016, 2019, 2022, Linux REHL, SUSE, Ubuntu).Working knowledge of computer networking (firewalls, routing, etc.).Experience with Python and PowerShell scripting.Knowledge of configuration, policy, and event workflows and playbooks.Direct experience in supporting security tools (e.g., anti-virus, host intrusion detection).Experience working within a service management framework (e.g., ITIL).Knowledge of Security Information and Event Management (SIEM) tools.Understanding of SCCM and BigFix.Why Deloitte?At Deloitte, we focus our energy on interesting and impactful work. Were always learning, innovating and setting the standard; making a positive difference to our clients and our society. We put coaching at the heart of what we do, helping our people grow their careers in any direction whether it be up, moving into something new, or even moving across the world.We embrace diversity, equity and inclusion. We have a diverse collection of people from different backgrounds, with different experiences, gender identities, abilities and thinking styles. What binds us together is a shared commitment to value everyones perspective and to cultivate inclusion; so that our work environment is a safe space we can all belong.We prioritise flexibility and choice. At Deloitte, you get trust on Day 1. We know our people get their best work done when theyre in control of where and how they work, designing their work week around their client, team and personal commitments.We help you live and work well. To support your personal and professional life, we offer a range of perks and benefits, including retail discounts, wellbeing leave, paid volunteering days, twelve flexible working options, market-leading parental leave and return to work support package.Next Steps:Sound like the sort of role for you? Apply now.By applying for this job, youll be assessed against the Deloitte Talent Standards. Weve designed these standards so that you can grow in your career, and we can provide our clients with a consistent and exceptional Deloitte employee experience globally. The preferred candidate will be subject to background screening by Deloitte or by their external third-party provider. #J-18808-Ljbffr