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Join to apply for the Communications Manager - MCX & Member role at Engineers Australia4 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.One of our cultural mindsets is authentic dialogue and authenticity; Bring your authentic self to work at Engineers Australia! We offer meaningful, purpose-driven work. Our people work to support the engineering profession that shapes the very world we live in. With more than 140,000 members, Engineers Australia is the voice of the profession, and we need you to help us drive mutual value for our members and industry partners.About The RoleWere looking for a strategic communications manager to drive and lead impactful engagement with our members, volunteers, and customers. In this role, youll shape and deliver high-quality communications that highlight Engineers Australias value-add activities while managing engagement throughout the rollout of our Member and Customer Experience (MCX) Program, supported by a new CRM system. If you thrive in a dynamic environment and have a passion for clear, effective communication, wed love to hear from you! This is a 2-year fixed term opportunity.LocationThis role can be based in any of our offices nationally with a hybrid working model.In This Role You WillMember Communications Develop and deliver regular communications on value-add initiatives to members, volunteers, and customers.Communication Strategy & Planning Create and execute a strategic communication plan to support CRM adoption and the MCX program.Stakeholder Engagement Act as the primary liaison between the project team and stakeholders, ensuring alignment and managing feedback.Change Management Support Work closely with the change team to craft messaging that drives adoption and minimizes resistance.Content Creation & Delivery Develop communication materials, including emails, guides, FAQs, and manage a content calendar.Training & Launch Support Promote training sessions, lead internal CRM launch communications, and reinforce key messages post-launch.Impact Measurement & Risk Management Track communication effectiveness, adjust strategies for engagement, and address potential risks.Heres What Were Looking ForExtensive Communications Experience Proven track record in communications within a complex, multi-site organisation, ideally with CRM implementation experience.Action-Oriented & Customer-Focused A proactive approach with strong enthusiasm, confidence, and the ability to engage across all levels.Strategic Communication Delivery Experience in developing and executing communication plans, messaging, and light training.Collaborative & Hands-On Approach Inclusive and flexible mindset, willing to roll up sleeves to support effective member and customer communications.Matrix Environment Experience Ability to work across internal and external communications teams with dual reporting lines.Strong Communication & Project Skills Expertise in corporate communications, PowerPoint presentations, facilitation, and project management.Preferred Experience Background in a member-based organisation and experience in CRM implementation communications.Why work for Engineers Australia?People are at the heart of what we do and why we do it.Enjoy competitive remuneration and salary packaging that recognises your expertise and contributions.Generous paid leave options including 15 days of Personal Leave and 3 days of Life Leave.Achieve a healthy work-life balance with hybrid working model, ensuring your personal well-being complements your professional fulfillment.Unlock career growth prospects, as we invest in you and provide avenues for advancement in EA.A diverse, inclusive, and supportive team culture that supports you to lead and achieve.Ready to apply?Click Apply Now to submit your cover letter and resume by 18 April 2025. This position is subject to both a National Police Check and Reference Check.Diversity, Inclusion And Your PrivacyEngineers Australia embraces diversity, inclusion and belonging and are committed to building a team that represents the communities that we live in and creating a safe inclusive environment for our people. We are a flexible workplace, please talk to us about your flexible working needs during our recruitment process. Our commitment to inclusivity means that we will work with you to ensure that your experience with us is accessible and welcoming. If you need any reasonable accommodation to fully participate in the job application, interview process, or to perform essential functions of the role, please know that we are here to support you. Please feel free to reach out to our Talent Team at Talent@engineersaustralia.org.au, our dedicated point of contact for all accommodation-related matters. We welcome applications from everyone, including people with disabilities, mature age and young job seekers, members of the LGBTI+ community, Aboriginal and Torres Strait Islander people and other culturally diverse backgrounds.At Engineers Australia, we believe that diversity and inclusion are essential for our success. We look forward to welcoming candidates from all backgrounds and providing necessary support where needed to ensure a level playing field for all applicants. Please visit Engineers Australias website to view our Privacy Policy in relation to the collection of candidate information: you for considering a career with us.Seniority levelMid-Senior levelEmployment typeFull-timeJob functionMarketing, Public Relations, and Writing/EditingIndustries: Higher Education #J-18808-Ljbffr